Plant ID Status

Published by JG Applications Ltd on 2023-02-07

Plant ID allows you to identify plants, flowers, leaves, trees and herbs quickly
and accurately. All you have to do is point your camera, take a picture and our
artificial intelligence will tell you what the plant is in seconds! Our app
will also show you additional useful information about the plants around you.

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Common Plant ID Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Plant ID app on iOS and Android devices. Solve all Plant ID app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Plant ID iPhone Issues and Solutions

Plant ID iOS app crashes, not working, errors
Plant ID iOS app network issues
Plant ID on iOS has black/white screen

Plant ID Android App Issues and Solutions

Plant ID has errors/crashing/not working
Plant ID server network connectivity issues
Plant ID has black screen

Plant ID iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Plant ID app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Plant ID app crashes or not working on Iphone (iOS):

Close and restart the Plant ID app on iPhone
Update Plant ID app to the Latest Version for iOS
Uninstall and reinstall Plant ID iPhone app
Update your iPhone to the latest iOS version

Fix Plant ID on iPhone unable to connect to server/internet connection issues::

To resolve Plant ID network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Plant ID black/white screen (blank screen) on iPhone:

Follow the Plant ID iOS app troubleshooting guide Here →

Plant ID Android App Issues and Solutions

Fix Plant ID not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Plant ID app issues:

Force Stop the Plant ID App
1. On android, goto "Settings" » click Plant ID app. » click "Force Stop".

Update Plant ID to the latest version on PlayStore

Clear Plant ID App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Plant ID app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Plant ID.

Fix Plant ID unable to contact server/ Plant ID internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Plant ID » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Plant ID » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Plant ID on android.

Solve Plant ID black/white screens issue on Android:

Follow the Plant ID android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JG Applications Ltd, developers of Plant ID.

43.24% Contact Match

Developer: PlantNet

E-Mail: [email protected]

Website: Visit Plant ID Website

About this app

All identified plants include similar images, plant description, other names and scientific classifications. Plant ID allows you to identify plants, flowers, leaves, trees and herbs quickly and accurately. The machine learning model we use can identify over 10,000+ plant species with an accuracy of 98%. All you have to do is point your camera, take a picture and our artificial intelligence will tell you what the plant is in seconds! Even if we can’t identify the plant, you can let us know so our AI neural networks can learn more. This covers the most commonly requested plants from the United States, Europe, India, and Australia. Please note: Plant ID Pro is an auto-renewable subscription. Our app will also show you additional useful information about the plants around you. Please see our terms and conditions at The subscription lasts for 1-week and then auto-news unless cancelled.