Are you having issues? Select the issue you are having below and provide feedback to Shane's Rib Shack.
- Cashier was not polite or friendly
- No way to log in to Shane’s account on the app with new phone
- Pickup time given in the app is inaccurate
Complete guide to troubleshoot Shane's Rib Shack app on iOS and Android devices. Solve all Shane's Rib Shack app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shane's Rib Shack, developers of Shane's Rib Shack.
Welcome to the Shane’s Rib Shack App! With the NEW Shack Rewards Program, you will earn points with every purchase and redeem them for your Shack favorites. Customize and save your Shack favorites and secure payment info for quick and easy ordering next time. Send a Gift - Say “Thank You” or “Happy Birthday” with a digital Shane’s Rib Shack Gift Card to a friend, co-worker, or family! Order in-store: Scan your App QR code at the register each time you order or Scan the barcode at the bottom of your receipt after ordering. Rewards - Redeem your points for rewards of your choice at any time. Save up your points or redeem them each time you unlock a new reward. Exclusive Offers - Receive VIP deals and offers as a Shack Rewards member. Mobile Ordering - Order through ShanesRibShack and select your pick-up preference. Order on ShanesRibShack : Automatically earn points. Cards are redeemable through the Shane’s app and in-store. Including a Free Sandwich on your Birthday! Find a Shack – Find a location near you, get directions, view store hours, and place an order.