Contact Shane s Rib Shack Support
Published by Shane's Rib Shack About: Welcome to the Shane’s Rib Shack App! With the NEW Shack Rewards Program,
you will earn points with every purchase and redeem them for your Shack
favorites.
Earn Points – Earn 10 points for every $1 you spend
Order on
the App: Automatically earn points.
How to Contact Shane s Rib Shack Customer Service/Support
Listed below are our top recommendations on how to get in contact with Shane's Rib Shack. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Shane's Rib Shack. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Shane's Rib Shack
E-Mail: [email protected]
Website: Visit Shane s Rib Shack Website
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Developer: ChowNow
E-Mail: [email protected]
Website: Visit ChowNow Website
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Reported Issues: 4 Comments
By Sharon Curry
2 years agoCannot post points to reward program it is saying there is a new program
By Bryn’sDad
Love the food, the app needs attention though
I had zero problems with this app until I got a new phone and had to transfer everything from my old one to my new one. Now, there is no way to log in to my Shane’s account on the app with my new phone. There is only an apt ion to set up a new account or “transfer” from another account. I already have an account with points accumulated. When I try the mysterious “transfer” option in the app, it tells me that there is already an account registered with my email address. Well, duh. Soooo, how am I supposed to set up the app on my new phone?
By JCEngineer
Use for in person dining not carry out or curbside
It’s fine for ordering in the store but the time given in the app for pickup versus actual time is ridiculous. Said time to pickup would be 5:46 pm and so I arrived a few minutes later, called in and the order wasn’t ready and it would be another 5-10 mins. Still waiting by the way
By bring back the old staff
Not the same
This used to be a delightful place to eat but not so much any more. I don’t know if they don’t have enough help or untrained help. Also the floor really needs cleaning, no matter where you walk you stick to it. And where you get your condiments is sticky and needs cleaning also. This is not the normal but I don’t see the usual personnel there any more. Please bring them back or train the new staff. If I had more time I’d tell you what the cashier did that was very insanitary.
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