Colgate Connect app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Login
42.9%

Something else
28.6%

Crashes
21.4%

Not working
7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Colgate Connect Problems 😠👌🔥

- Could clean teeth a little bit better

- Back of the toothbrush doesn't work well

- Misjudges brushing accuracy, particularly on back teeth

- Controls when you brush what area

- Reminds to brush at a 45 degree angle even when angle is correct 90% of the time

  4 Reported Issues: 😵🆘🛟🚨📢

Tasha
2023-06-10

App not working. When I try to agree to new terms the button doesn’t do anything. We can’t get into the app

Kaylee Dyer
2023-04-27

The Apple Watch app doesn’t work. When I got a new watch and phone I was so excited to see I could potentially track my brushing on my watch rather than having to have my phone on me, but I select the app on my watch and it doesn’t open. Can it be fixed or should I just delete it?

Natalie
2023-04-13

My daughter has been enjoying the HUM game since December with no issue. Now new worlds won't open. They are there but greyed out. She is now just redoing other worlds, but not able to earn new masks due to this...Any suggestions to get the next world to open?

Scott
2022-05-11

Hum screen frozen

Showing 1-4 of 4

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Common Colgate Connect Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Colgate-Palmolive Company, developers of Colgate Connect.




About this app

Every time you brush, sensors embedded in the handle track your progress and get to know your unique brushing style.  These points give you added encouragement to keep you brushing your best, so you can enjoy rewarding results, every time you brush! -On or offline.  The connected app technology combines with the Colgate smart toothbrushes to guide you to brush better.  Track the frequency, duration, and coverage of your unique brushing style to help you brush your best! -Guided brushing.  The Colgate smart toothbrush tracks your progress with or without ColgateConnect open, so you never have to miss a beat—or a molar! -Enjoy your way.  The Colgate app uses that knowledge to provide personalized guidance to help you brush your best.  Take charge of your daily oral hygiene with personalized programs that improve your brushing in real time.  Improve your brushing while earning points that are redeemable in ColgateConnect ’s shop for whatever items make you smile.  Go beyond the guesswork with Colgate Connect smart toothbrushes, including all hum toothbrushes.  With Colgate, you don’t always have to keep your phone by the sink.  Make better brushing a no-brainer! -Reward yourself.  All in the name of smiles. -Brush better.  Fit Colgate into your life by choosing to use the Colgate App, Colgate Apple Watch App or save information to the Apple® Health App. -Smart reordering: Amazon Alexa can let you know when you need a replacement toothbrush head, or you can set up smart reorders so you always have brush heads when needed.