Go beyond the guesswork with Colgate Connect smart toothbrushes, including all
hum toothbrushes. The connected app technology combines with the Colgate smart
toothbrushes to guide you to brush better.
Are you having issues? Select the issue you are having below and provide feedback to Colgate Connect.
By Tasha 10 months ago
App not working. When I try to agree to new terms the button doesn’t do anything. We can’t get into the app
By Kaylee Dyer 11 months ago
The Apple Watch app doesn’t work. When I got a new watch and phone I was so excited to see I could potentially track my brushing on my watch rather than having to have my phone on me, but I select the app on my watch and it doesn’t open. Can it be fixed or should I just delete it?
By Natalie 1 year ago
My daughter has been enjoying the HUM game since December with no issue. Now new worlds won't open. They are there but greyed out. She is now just redoing other worlds, but not able to earn new masks due to this...Any suggestions to get the next world to open?
By Scott 1 year ago
Hum screen frozen
- Could clean teeth a little bit better
- Back of the toothbrush doesn't work well
- Misjudges brushing accuracy, particularly on back teeth
- Controls when you brush what area
- Reminds to brush at a 45 degree angle even when angle is correct 90% of the time
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Complete guide to troubleshoot Colgate Connect app on iOS and Android devices. Solve all Colgate Connect app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Colgate-Palmolive Company, developers of Colgate Connect.
0% Contact Match
Developer: Colgate-Palmolive Company
E-Mail: [email protected]
Website: Visit Colgate Connect Website
Every time you brush, sensors embedded in the handle track your progress and get to know your unique brushing style. These points give you added encouragement to keep you brushing your best, so you can enjoy rewarding results, every time you brush! -On or offline. The connected app technology combines with the Colgate smart toothbrushes to guide you to brush better. Track the frequency, duration, and coverage of your unique brushing style to help you brush your best! -Guided brushing. The Colgate smart toothbrush tracks your progress with or without ColgateConnect open, so you never have to miss a beat—or a molar! -Enjoy your way. The Colgate app uses that knowledge to provide personalized guidance to help you brush your best. Take charge of your daily oral hygiene with personalized programs that improve your brushing in real time. Improve your brushing while earning points that are redeemable in ColgateConnect ’s shop for whatever items make you smile. Go beyond the guesswork with Colgate Connect smart toothbrushes, including all hum toothbrushes. With Colgate, you don’t always have to keep your phone by the sink. Make better brushing a no-brainer! -Reward yourself. All in the name of smiles. -Brush better. Fit Colgate into your life by choosing to use the Colgate App, Colgate Apple Watch App or save information to the Apple® Health App. -Smart reordering: Amazon Alexa can let you know when you need a replacement toothbrush head, or you can set up smart reorders so you always have brush heads when needed.