Are you having issues? Select the issue you are having below and provide feedback to Frameo.
• Frame stopped displaying photos with no error message
• No response from Frameo support
• Unable to resize pictures to fit in the small round circle
при включении выводится контекстное меню, далее не реагирует, при перезагрузке возвращает в меню.
The frameo scree continuously cycles between frameo screen to a dark screen to a screen showing a robot withe its cover open with a red triangle with a ! mark then start over again, can't power off with power button, unplugged over night still acts the same.
Frameo freezes. Requires hard reboot to recover. It may freeze 6+ times per day.
I want to export pictures to a sandisk. It is not recognizing the disk.
Had a message saying frame was offline. When going to the menu to check, the frame was accidentally disconnected. After plugging back end all we keep getting is the screen saying not to disconnect while playing. I have turned off and turned back on but it continues to cycle to this screen every few minutes. I turned off overnight and turned on the next day and it cycled to a picture and went black and went back cycling the disconnect screen.
I've tried to force stop the app but there photos with ongoing deliveries from December and I can't make it delete them. Very frustrating to have so little control within an app!
Frameo screen goes black and goes off line .. its not even 1 year old yet.
The app on my iPhone is frozen on the last picture I added to my frame. I cannot add additional photos.
Frameo cycles off and back on several times a day. Rebooted and powered off, checked power and network and found no issues. What can we do?
not able to get number for others to send photos
Tried adding a friends screen and error message is frozen on my app
Has anyone ever gotten an answer to their problem? I see the same issues but no answers.
Do you know what a Frameo is?
My frame keeps turning off and i have to restart.It does it daily but not at specific time, sometimes more than once. The firmware is up to date, the network is stable. I have factory reset twice and problem persists. Power is good Thanks
My Frameo gallery is stuck on 1 shared album. It will not switch back to All Photos. The gallery icon is red now. It was black.
1. When I try to delete photos the frame freezes. The touchscreen does not work and I cannot turn off the fram with the button on the back of the frame 2. when I use USB as an externa source of my photos the frame freezes
Frame keeps rebooting every few minutes
Photos and videos went onto 30 MB scan disc backwards. How do I revise when I put back in the frame meow the disc will not accept changes.
Why doesn’t Frameo have a manual sort function for photos that are not time and date stamp
framevwill notvstay logged on via wifi....keeps tripping out
My frameo is set on a timer, however doesn’t switch off at the prescribed time every evening. Is there a solution for this at all?
My frameo will not wake from sleep mode. I have to unplug and restart to get it to come back on.
How do I properly shut down my Fameo?
On my ipad Frameo does not respond
My Framco (version 1.13.4) won’t turn on by itself at the scheduled time. I have set the times under Display. I have it set to sleep at 10:00 pm and awake at 10:00 am on Saturday and Sunday. Also go to sleep at 10:00 pm and awake at 6:00 am on M, T, W, T and F.
My Frameo turns on and off randomly. Sometimes every 3-4 minutes, sometimes much longer in between.
Frameo tab comes up over the pictures. It’s a white tab that has , React, hide photo, gallery, fit to frame, adjust photo. Can’t see most photos.
A white message screen keeps popping up. It says Frameo at the top with 5 options. I can’t get it to stop popping up.
Orange screen with 3 dots, nothing more.
My frameo is shaking - I tried restarting it & that didn't help!
Complete guide to troubleshoot Frameo app on iOS and Android devices. Solve all Frameo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Frameo ApS, developers of Frameo.
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