Frameo app not working? crashes or has problems?

Frameo Status

Published by on 2023-12-13

Frameo is an easy way to share your photos with the people you love. Send photos
directly from your smartphone to a Frameo WiFi digital photo frame and allow
friends and family to enjoy your best moments.


I have a problem with Frameo

Are you having issues? Select the issue you are having below and provide feedback to Frameo.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
127.4%

Not working
50.0%

Login
22.6%

Screen
12.9%


Reported Issues: 79 Comments

By Sibyl   1 week ago


The app on my iPhone is frozen on the last picture I added to my frame. I cannot add additional photos.

By Clifford&Meg DeFor   4 weeks ago


Frameo cycles off and back on several times a day. Rebooted and powered off, checked power and network and found no issues. What can we do?

By Kevin Duane Murphy   2 months ago


not able to get number for others to send photos

By Ursula   3 months ago


Tried adding a friends screen and error message is frozen on my app

By Jay   3 months ago


Has anyone ever gotten an answer to their problem? I see the same issues but no answers.

By Tom Bauckham   4 months ago


Do you know what a Frameo is?

By Gordon   4 months ago


My frame keeps turning off and i have to restart.It does it daily but not at specific time, sometimes more than once. The firmware is up to date, the network is stable. I have factory reset twice and problem persists. Power is good Thanks

By Sharon Walsh   4 months ago


My Frameo gallery is stuck on 1 shared album. It will not switch back to All Photos. The gallery icon is red now. It was black.

By Behnam Rahbin   8 months ago


1. When I try to delete photos the frame freezes. The touchscreen does not work and I cannot turn off the fram with the button on the back of the frame 2. when I use USB as an externa source of my photos the frame freezes

By Melissa   8 months ago


Frame keeps rebooting every few minutes

By Keeta Fox   9 months ago


Photos and videos went onto 30 MB scan disc backwards. How do I revise when I put back in the frame meow the disc will not accept changes.

By Keeta Fox   9 months ago


Why doesn’t Frameo have a manual sort function for photos that are not time and date stamp

By Mike   9 months ago


framevwill notvstay logged on via wifi....keeps tripping out

By Luke   10 months ago


My frameo is set on a timer, however doesn’t switch off at the prescribed time every evening. Is there a solution for this at all?

By Matthew   10 months ago


My frameo will not wake from sleep mode. I have to unplug and restart to get it to come back on.

By ROY   1 year ago


How do I properly shut down my Fameo?

By Inder bhatia   1 year ago


On my ipad Frameo does not respond

By Tracey   1 year ago


My Framco (version 1.13.4) won’t turn on by itself at the scheduled time. I have set the times under Display. I have it set to sleep at 10:00 pm and awake at 10:00 am on Saturday and Sunday. Also go to sleep at 10:00 pm and awake at 6:00 am on M, T, W, T and F.

By Linda   1 year ago


My Frameo turns on and off randomly. Sometimes every 3-4 minutes, sometimes much longer in between.

By Jackie   1 year ago


Frameo tab comes up over the pictures. It’s a white tab that has , React, hide photo, gallery, fit to frame, adjust photo. Can’t see most photos.

By Donna Hart   1 year ago


A white message screen keeps popping up. It says Frameo at the top with 5 options. I can’t get it to stop popping up.

By Aaron   1 year ago


Orange screen with 3 dots, nothing more.

By Bonnie Witt   1 year ago


My frameo is shaking - I tried restarting it & that didn't help!

By Natalie Beasley   1 year ago


My Frameo digital frame is not working. Screen has turned off. I have tried unplugging and plugging back in, but it is still not turning on.

By Jim Maddox   1 year ago


Frameo app will not see recent pictures.

By Linda Robinson   1 year ago


I am connected to Wifi but the frameo keeps telling me i'm not connected to the internet so friends cannot be added.

By Linda Robinson   1 year ago


I am connected to wifi but the frame keeps telling me I'm not connected to the internet so cannot add friends.

By Lynn Frost   1 year ago


My screen no longer responds to taps and my photos will not upload. It says I am no longer connected to the server. How do I reconnect?

By Sheryl Clark   1 year ago


I got the Frameo for 2021 Christmas. I am able to download pictures and I set the pictures and save how I want them but the menu screen keeps popping up on most all the pictures

By Glorya Nevius   1 year ago


The screen no longer responds to taps.

By Ian mackay   1 year ago


Only had Frameo for a week had a power cut now it won’t turn back on?

By Ruth Tracy   1 year ago


I have android phone. My brother in law sends me code to connect to his frameo. Does not work . We have done multiple times ???????😠

By Samantha   1 year ago


My screen keeps flickering photos

By Peter Gavan   1 year ago


Frameo updated message will not clear from top left of screen and will not display the list of changes. Prior to this screen was jumping and freezing halfway between transitions but suddenly fixed itself.

By Geraldine Farhan   1 year ago


Every single photo taken with my phone camera or pics that friends send on what app are going automatically to my frameo . I would like to choose what pictures I put on there . How do I fix that ?

By Tangee Hufford   1 year ago


Should the date and time show on the frame ....

By Jerry   1 year ago


My Frameo will freeze on a photo,I will reboot it will work for awhile and then freeze again. Could use your help, thank you!

By Kathie Weber   1 year ago


My frameco will not connect to my WiFi. I have tried to reset it numerous times, turned it off etc. Please help I cannot upload my pictures while this is happening Thank you

By Marie Evelyn van Rooyen   1 year ago


I don't want to share with anyone. Do I have to have a code for myself to start loading photos on the frame.? Each time I try, it keeps asking for friend's code.

By Mary Mitchell   1 year ago


I am connected to internet, but my update will not download. Please advise.

By Corinne   1 year ago


My Frameo shows I am connected to wifi but when I try to send photos it says it can’t because it is not connected to wifi.

By Diane dixon   1 year ago


Frameo app wont download on my kindle fire

By Jackie Boswell   1 year ago


Frameo is working on the frame but seems to have frozen on my phone.

By Rachel Burns   1 year ago


It will have great connection but I. can't add pictures

By Ann Hall   1 year ago


I am not able to send my photos to my frame any longer.

By Sera Zoltan   1 year ago


I buy it a frameo digital and after 2 week dont work

By Billie Wilson   1 year ago


My frameo worked for 5 months and now it keeps shutting down. I have to unplug it and plug it back in to get it to restart. It works for a while then shuts down again. Any help.

By Mona J Twining   1 year ago


There is an error code "1001" on my frameo. Peer ID 60e34d11b7ca16bdb8e8325eaf2207b2 Frameo version v1.10.19(29450)

By Radwan   1 year ago


I got a frameo digital frame you can hear the video but can't see no picture and nor see picture

By David   1 year ago


FRAMEO constantly crashes and does not load. How can it be fixed?

By Sue Sinkinson   1 year ago


Frameo reboots by itself nearly every day. It is only 5 months old and this never used to happen. Why?

By Dale Mehs   1 year ago


I can't delete, or hide photos or down load software updates

By Mel Powles   1 year ago


Won't work. We turned on, it just says 'Wi-fi Digital Photo Frame' and won't move on from there.

By Rosemary LeGrotte   1 year ago


There is no submenu for adjusting sleep mode. Frame is rotating pics 24/7. Please advise.

By Nancy jerome   1 year ago


Why does my Frameo keep going to the menu screen and not advancing photos? I have done a reboot and a power off and on.

By Kathleen Higgins   1 year ago


I can not back up or export my pics to a SD card, mini or regular. The frame says it has been successfully transferred, but it not there.

By Dan   1 year ago


Just bought 7" Frameo. Using IOS app, and it freezes photos on the iPhone. Probably returning this.

By Pratima Nandha   1 year ago


Screen shaking & lots of lines.....???

By Felicity Miles   1 year ago


Friends get the message :- Oops, could not connect to the frame with this code at the moment. I have checked the frame is online and the code has not expired. I have also send a new code to the friends. One friend has had no problem downloading her photos and I have been able to send photos from my phone to the frame.

By Marzio   1 year ago


Frameo è una grande truffa!! È la seconda cornice che qualche giorno dopo l'attivazione (e la garanzia) si blocca! Un vero Bluff!! Non acquistatelo più!

By Patti Hofstrand   1 year ago


I just opened Frameo from its packaging, then connected to Wi-Fi, and now the download has failed 3x

By Diane Anders   1 year ago


My Frame says I'm not connected to wifi and I am. My husband even reentered the password. This is really depressing.Please help

By Norma   1 year ago


I can't put my frameo to sleep mode. Time and sleep mode is set up correct but the frame just would not go sleep mode. I shut it down but shortly afterwards it comes back on. I manually turn it off before bed (set to come in at 4pm) when I wake up it’s on. Problem just started two days again. No power surges or outages. I have enjoyed my Frameo thus far and have recommended your products to friends.

By Deb   1 year ago


My app is not showing any pictures from gallery. Only screenshots and downloaded photos. To try and fix: I have updated my phone. Uninstalled and reinstalled the app twice and triple checked all my settings (so camera and gallery permissions). I can take a picture while in the app but it does not display to send. The frame is turned on and online. Help!

By Ed Chamberlin   1 year ago


Got Message that Frameo has stopped working.

By Colleen   1 year ago


Frameo keeps telling me it has failed to update. I try to manually download and install the update. It fails on the download every time and will not update.

By Tucker Stephanie   2 years ago


It’ll run for a few minutes and then it goes like in a sleep mode and I have to restart it every time and then it only lost for 10 or 15 minutes and that goes on the sleep mode but the power‘s still too because I can see a glow on the screen

By Chot Mattes   2 years ago


Screen says: Frameo is not responding

By Linda Whiting   2 years ago


I changed my internet to Centurylink from cellcom it"s asking for my password and I don't remember it what can I do

By John rogerson   2 years ago


My frame crashes everyday and has to restart its self, plus it says it has stopped working on occasion and I have to select the message on screen to get it to run again. Is this frame faulty.thanks John Rogerson.

By Elizabeth Arenas Thomas   2 years ago


I just bought my frame, I was able to download recent photos but the app does not let me choose photos from three months ago. What can I do?

By Dale Ruckle   2 years ago


After unplugging my frameo I lost all my pictures.Is there a way to retrieve them?

By Jane Knight   2 years ago


My Frameo goes into sleep mode but doesn’t wake up, it stays off. It restarts if I unplug the power plug on the back, but then scolds me for doing so. What is the fix?

By Chanel   2 years ago


I can no longer send through photos. It says the recipients offline m, however he stated he is not and shows it’s online and working well.

By Durisin Bretislav   2 years ago


I can't put my frameo to sleep mode. Time and sleep mode is set up correct but the frame just would not go sleep mode. Once I put the frame manualy to sleep mode it will not start at set time. That happen after power surge

By Robert Rothenberg   2 years ago


After only one year my Frameo stopped working. The screen is black as if no power is going to the frameo. The electrical socket that the Frameo is connected to has current going to it. The frameo will not turn on.

By Abby   2 years ago


Frameo app crashes after I select my pictures and hit next. Has been over a week.

By Rob   2 years ago


Orange creen witht 3 dots

By Virginia   2 years ago


Frameo flickers around the edges as it shows photos.


Common dislikes about Frameo app

• Frame stopped displaying photos with no error message

• No response from Frameo support

• Unable to resize pictures to fit in the small round circle



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Common Frameo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Frameo app on iOS and Android devices. Solve all Frameo app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Frameo iPhone Issues and Solutions

  2. Frameo Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Frameo ApS, developers of Frameo.


100% Contact Match

Developer: Frameo

E-Mail: [email protected]

Website: Visit Frameo Website



About this app

The this app digital picture frame is a social gathering point for the whole family to enjoy. · Send photos to everyone you love from your family vacation in Spain. · Allow grandparents to enjoy the big and small experiences of their grandchildren. · Take a family selfie and send it to the entire family. · Share that hole-in-one moment you've been practicing for your whole life.  Send photos directly from your smartphone to a this app WiFi digital photo frame and allow friends and family to enjoy your best moments.  The photos will appear within seconds, so you can share the moments as they happen. this app allows you to bring all the wonderful photos that you take with your smartphone into the homes of your loved ones.  With Frameo you can send photos to all your connected this app WiFi photo frames wherever you are in the world.  this app is an easy way to share your photos with the people you love.  Please note: The this app app only works with official this app WiFi photo frames.  With this app it becomes easy to share your moments!  Add a caption to the photo to fully portray your experience! 



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