iCSee app not working? crashes or has problems?

iCSee Status


I have a problem with iCSee

Are you having issues? Select the issue you are having below and provide feedback to iCSee.



⚠️ Most reported problems ⚠️
Login
36.0%

Not working
35.7%

Something else
15.2%

Photo/Video
6.2%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
P
Plantación125:

[Solved] In my phone when I try to open the app. stops at 99% and stays there. cam. doesn't work on realtime

K
Kellie:

App opens, but camera will not open

P
Plantación125:

network connection

📋 59 Reported Issues:

S
Seekhai 2024-07-03

I get a message "Please wait while loading...99%" It never gets to 100% the network connection times out, how to solve this problem?

W
Wendy 2024-03-28

My app won't open on my phone. My partners app does open on his phone. Tried rebooting phone. Other apps work fine. If by some chance it does open, will not run smoothly and keeps buffering.

J
Jason 2024-01-28

After a few days of installation , the app is unable to wakeup the camera. There is a day that it works again but goes offline and unable to wakeup the camera again till now.

R
Ralf 2023-11-24

I get Network. Timeout while AP-connection. And that video download is to slow . I can hear a live- sound and even talk to people in front of can. And it reacts on moving up/down/l/r... but can't see avideo stream or record it on sd card

S
Stephon 2023-11-22

When my father tries to share his camera with me it’s saying message code already expired

D
Don Phillpotts 2023-11-21

After updating I now get a message "Please wait while loading...99%" It never gets to 100% the network connection times out and the message says "Try Again". I have reset my router and restored the camera to factory settings but the problem persists. Please let me know what else I can do to get my camera back on line and working.

J
Jm Abregana 2023-10-02

"Failed to wake up the device"

P
Paul Waweru 2023-09-14

The camera is not talking after connecting to the power and even after pressing the reset button. It's not giving configuration sequence.

S
Susan Coultous 2023-09-02

The playback won't work. It keeps saying timeout. Tried rebooting everything still nothing!!

F
Fabio 2023-09-02

olá! Minha câmera IP Icsse quebrou o botão para resetar e por isso não consigo adicioná-la ao aplicativo. como posso resolver este problema?

L
Lee 2023-07-30

Camera offline can't connect

L
Lee 2023-07-30

Can't get online

A
Alex 2023-07-10

error code 604000-5000 in app icsee wifi IP camera. What does it mean? How to log in app ?

A
Angela Boles 2023-06-03

Camera keeps saying its offline

J
Jim OBrien 2023-05-28

ICSee crashes whenever I try to go to “Mobil storage”

K
Kevin 2023-05-20

I have 3 cameras in my shop .,all 3 worked good ,but now when I load the app .I get ADVERTS .I didnt buy your cameras to get adverts .also now i have you enter my passwords for all 3 cameras ..then after a minute or so the cameras crash .have to start over again .enter the passwords again ..OMG whats going on ..looking at all these comments.I am not the only one having the same problems WHY DONT YOU FIX IT ???

R
Russell Place 2023-05-16

I have a camera running on the ixsee app and was working fine until a few days ago i could look back at all the local recorded video now when i try to go back and look at the local stored video from the night before it just keep closing the app out i cant view anything. I am monitoring owls so it is pretty important to see this is there a way to fix this without losing the local storage. Thanks Russ

L
Lourdes 2023-04-30

Camera logs me off and keeps asking me for device password..

A
Aaron 2023-04-16

I disconnected 3 of these security cameras I have. I also deleted them from the list of cameras connected to my wifi. Now I'm trying to reconnect a couple of them back to my wifi and I'm have a rough time, please help.

T
TAMMY 2023-04-07

I keep getting an error message there is no alarm picture.

S
Steve 2023-03-06

This watching long time messages stop camera recording please remove it

R
Rob Atkinson 2023-03-02

Hi, my name is Rob Atkinson. I can't seem to have my device to flip upside down. The picture in the pamphlet shows 2 functions below the rotation speed, Pan & tilt they do not appear in my settings. Thanks

V
Vladan Djordevic 2023-02-12

Cameras are working, but I can't login to the app. Getting error content: network error for days now. Can't even create new account, same message. Can only login with guest login.

J
JOSE SANTOYO 2023-02-09

My camera was updating but reached up to 4% and now it does nothing, has light on but can not be configured, what do I do?

P
PAILLER 2023-02-06

J'ai tout perdu : comment retrouver mon nom d'User, le mail mis et le mot de passe I forgot my user name, and my login reference .tHE MAIL IS EITHER michel.pailler@redacted or titine 8547@redacted;How can find basically my user name as i get the way to change the logging and i may change it but i cannot remember the username i gave... So this the first thing you ask for the camera lamp system. So difficult to connect.

F
F.m.g Soetenga 2023-01-12

Both my camera’s goes offline and reset them selves. This happens several times per day! I also reset the cameras but the problem stays

C
Cliff De Grood 2023-01-12

Hello, Two of the three camera’s keeps losing connection after an update It keeps restarting. The other camera works well

M
Mat Aguado 2023-01-05

I just bought the lightbulb camera and installed 8 days ago. During the first 3 days, the iCSee app works and I can live view on camera. But on the forth day, the app keeps on asking the account username and password even I have entered them correctly for several times. I un-installed the iCSee app and re-installed many times trying to fix the problem. I started to loose my patience and confidence on my camera and the iCSee app. Please advise...

S
Sabeer 2022-11-28

camera is not connect with wifi

T
Tom 2022-11-08

Cannot connect to cameras after it goes dark

A
ARISTOTELES A SILVA 2022-09-23

camara iCSee funcionando normalmente mas vez em quando ela foca somente o solo e não retorna ao foco da rua como programado inicialmente.

A
AP 2022-08-13

Unable to login. Email cannot be found.

B
Billy 2022-08-13

I get a message coming up on screen saying ( watching a long time take a break, then underneath a choice of something like keep watching and continue) is there a way to stop this

A
Ashantha 2022-08-07

I have two cameras and they are appearing on the icsee app as online devices, but when I try to click on the camera to view, it gets timed out. Can someone please look into this?

E
Eduardo 2022-08-04

A câmara está funcionando, mas a mensagem aparece na tela dizendo ; (observando por um longo tempo fazer uma pausa e, em seguida, escolha algo como continue assistindo e continue) ; Como parar esta mensagem ? Obrigado

S
Shawn 2022-07-30

I get a message comeing up on screen saying ( watching a long time take a break, then underneath a choice of something like keep watching and continue) how to stop this message? Is there a way to disable this? Started after update.

R
Ritchie Jon Blackmore 2022-07-25

Camera working but get message come up on screen saying ( watching a long time take a break, then underneath a choice of something like keep watching and continue) how to stop this message

G
George 2022-07-24

I Haven 4 cameras and I cant see 3 camera any more...why? The only one is working appearnig with different name that I set initially...why? And what I should do. I'm not home ...

M
Maia N Dozier 2022-07-23

I lost the QR code page and now I can't pair my devices help me please

M
Maia N Dozier 2022-07-23

I lost the QR code page and now I can't pair my devices help me please my phone number is 248-985-6768 my name is Maia Dozier

R
Raj 2022-07-16

I have a icsee camera,it's auto stopped and not working.I tried many time but not successful.The has not blinking redlighit onely whitelight blinking.Next I tried to reset butit is not support and not detect any signal,no speaks any sounds and in my mobile have shows no more devices and you are offline

J
Jacques Opperman 2022-07-11

Hi, my ICSee camera do not follow a person. Instead it goes in a different direction. Please help me Thank you

S
Stacy 2022-06-29

My app keeps going offline. I have a exellelent connection to my wifi. I simply want to take it off military time but everytime i get to the option the app goes offline.

C
Crystal C Corn 2022-06-22

I have had 4 ICSee cameras for over a year. Worked ok. until today!!! now I cant see my cameras. Keeps asking for Device Password? I never set that up. I put in my login password and it says not correct. HELP I have uninstalled app and changed password. STILL NOTHING!

K
Krishna 2022-06-21

I have a icsee camera,it's auto stopped and not working.I tried many time but not successful.The has not blinking redlighit onely whitelight blinking.Next I tried to reset butit is not support and not detect any signal,no speaks any sounds and in my mobile have shows no more devices and you are offline.Pls help me.🙏

P
Pertti Murronmaa 2022-06-18

Stop record to cloud ab. one week agou. Not record to sd card. Now time out error all the time. When start Icsee can login and see camera ok. But no recording to cloud!!! Time out error!! Where can get the older ICSEE version. It's work 1.5 years ok! // pera

K
Krishna 2022-06-18

I have a icsee camera,I used last 3years ago but suddenly stopped wifi camera and not working.There is blinking white ledlight.There also problem has seen,I tried manytime reset but not working and success,but why pls help me.🙏🙏🙏

M
Mr Tony Capindale 2022-06-06

it keeps locking me out,software issue and comes up network timeout expired is there any solutions

M
Mirzet Muminovic 2022-06-02

Cloud not working, please help.

N
Nigel 2022-05-31

I have 13 icsee cameras and none of them are connecting to wifi anymore. All other cameras on the same wifi are connecting.

H
Hannah 2022-05-31

We’ve had 2 front and back camera for over a year now and had endless problems with connection so we got a router and this has improved however recently it now doesn’t send me alert notifications when someone is detected

L
Louise 2022-05-26

The camera connect to my wifi. But do not contact to my phone. Phone Hisense E50. It use to work with my old phone a Samsung. How can I fix this.

H
Henry 2022-05-09

Hello I have this kind of situation with my Icsee camera app I tried to open the app but it could not longer open and second annoying thing is that I have updated the app and still not opening what is wrong with this Icsee camera app is it that the company does not know how to make things to come to live

B
Bullisor 2022-05-05

I have 3 cameras iCSee for 2 years long. A few days ago, i realized that the cameras are no longer sending alert message on my Apple Phone. I tried to check the application, but them Message Notification no longer appear in Application and also, a lot of other facilities are no more running.

M
Marisca Kidson 2022-04-26

Good day , I am struggling to renew my cloud service for my ICSee camara.

W
William Nash 2022-04-16

Someone is hacking into my camera and deleting all the videos that catch them it just happened 30 minutes ago I have three WiFi cameras and they turn them how they want them Help please. And thank you

W
William Campbell 2022-04-03

i have a problem with your cameras going off line and when i reboot them i cannot access the app to reposition them or view pictures. i have tried unsuccessfully three times this evening to reset my password to gain access to my account. I am becoming very disallussioned with your product

G
Gilson Carlini 2022-04-03

Boa noite Tenho duas câmeras dome instaladas e funcionando::: nomes :: CÂMERA 1 PORTÃO CÂMERA 2 BOSQUE As duas câmeras só aparecem a imagem do BOSQUE Podem ajudar??

G
Graham Mitchell 2022-03-02

Can’t get cloud back have paid for year but n record suppose just have to go to visa get my money back

Showing 1-59 of 59 reported issues:

Have a Problem with iCSee? Report Issue






  Contact Support




‼️ Outages Happening Right Now

  • Apr 05, 2025, 12:13 PM

    a user from Montbéliard, France reported problems with iCSee : Not working

  • Mar 25, 2025, 08:01 AM

    a user from Aubervilliers, France reported problems with iCSee : Login

  • Mar 15, 2025, 03:16 PM

    a user from Schwerin, Germany reported problems with iCSee : Photo/Video

  • Mar 15, 2025, 03:12 PM

    a user from Batesville, United States reported problems with iCSee : Not working

  • Feb 24, 2025, 11:32 AM

    a user from Vitry-sur-Seine, France reported problems with iCSee : Login

  • Feb 09, 2025, 11:12 AM

    a user from Marmagne, France reported problems with iCSee : Photo/Video

  • Started 2 minutes ago

    Rave

  • Started 5 minutes ago

    Boba Story

  • Started 7 minutes ago

    Withings Health Mate

  • Started 7 minutes ago

    GB News

  • Started 8 minutes ago

    ProWeatherLive

  • Started 9 minutes ago

    Crosswords

  • Started 10 minutes ago

    Rheinbahn