iCSee app not working? crashes or has problems?

iCSee Status


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⚠️ Most reported problems ⚠️

Login
37.5%

Not working
37.5%

Photo/Video
10.2%

Account
6.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of iCSee Problems 😠👌🔥

- Difficult to set up at first

- Issues with translation

- App accesses files saved on iPhone

  59 Reported Issues: 😵🆘🛟🚨📢

Seekhai
2024-07-03

I get a message "Please wait while loading...99%" It never gets to 100% the network connection times out, how to solve this problem?

Wendy
2024-03-28

My app won't open on my phone. My partners app does open on his phone. Tried rebooting phone. Other apps work fine. If by some chance it does open, will not run smoothly and keeps buffering.

Jason
2024-01-28

After a few days of installation , the app is unable to wakeup the camera. There is a day that it works again but goes offline and unable to wakeup the camera again till now.

Ralf
2023-11-24

I get Network. Timeout while AP-connection. And that video download is to slow . I can hear a live- sound and even talk to people in front of can. And it reacts on moving up/down/l/r... but can't see avideo stream or record it on sd card

Stephon
2023-11-22

When my father tries to share his camera with me it’s saying message code already expired

Don Phillpotts
2023-11-21

After updating I now get a message "Please wait while loading...99%" It never gets to 100% the network connection times out and the message says "Try Again". I have reset my router and restored the camera to factory settings but the problem persists. Please let me know what else I can do to get my camera back on line and working.

Jm Abregana
2023-10-02

"Failed to wake up the device"

Paul Waweru
2023-09-14

The camera is not talking after connecting to the power and even after pressing the reset button. It's not giving configuration sequence.

Susan Coultous
2023-09-02

The playback won't work. It keeps saying timeout. Tried rebooting everything still nothing!!

Fabio
2023-09-02

olá! Minha câmera IP Icsse quebrou o botão para resetar e por isso não consigo adicioná-la ao aplicativo. como posso resolver este problema?

Lee
2023-07-30

Camera offline can't connect

Lee
2023-07-30

Can't get online

Alex
2023-07-10

error code 604000-5000 in app icsee wifi IP camera. What does it mean? How to log in app ?

Angela Boles
2023-06-03

Camera keeps saying its offline

Jim OBrien
2023-05-28

ICSee crashes whenever I try to go to “Mobil storage”

Kevin
2023-05-20

I have 3 cameras in my shop .,all 3 worked good ,but now when I load the app .I get ADVERTS .I didnt buy your cameras to get adverts .also now i have you enter my passwords for all 3 cameras ..then after a minute or so the cameras crash .have to start over again .enter the passwords again ..OMG whats going on ..looking at all these comments.I am not the only one having the same problems WHY DONT YOU FIX IT ???

Russell Place
2023-05-16

I have a camera running on the ixsee app and was working fine until a few days ago i could look back at all the local recorded video now when i try to go back and look at the local stored video from the night before it just keep closing the app out i cant view anything. I am monitoring owls so it is pretty important to see this is there a way to fix this without losing the local storage. Thanks Russ

Lourdes
2023-04-30

Camera logs me off and keeps asking me for device password..

Aaron
2023-04-16

I disconnected 3 of these security cameras I have. I also deleted them from the list of cameras connected to my wifi. Now I'm trying to reconnect a couple of them back to my wifi and I'm have a rough time, please help.

TAMMY
2023-04-07

I keep getting an error message there is no alarm picture.

Steve
2023-03-06

This watching long time messages stop camera recording please remove it

Rob Atkinson
2023-03-02

Hi, my name is Rob Atkinson. I can't seem to have my device to flip upside down. The picture in the pamphlet shows 2 functions below the rotation speed, Pan & tilt they do not appear in my settings. Thanks

Vladan Djordevic
2023-02-12

Cameras are working, but I can't login to the app. Getting error content: network error for days now. Can't even create new account, same message. Can only login with guest login.

JOSE SANTOYO
2023-02-09

My camera was updating but reached up to 4% and now it does nothing, has light on but can not be configured, what do I do?

PAILLER
2023-02-06

J'ai tout perdu : comment retrouver mon nom d'User, le mail mis et le mot de passe I forgot my user name, and my login reference .tHE MAIL IS EITHER michel.pailler@redacted or titine 8547@redacted;How can find basically my user name as i get the way to change the logging and i may change it but i cannot remember the username i gave... So this the first thing you ask for the camera lamp system. So difficult to connect.

F.m.g Soetenga
2023-01-12

Both my camera’s goes offline and reset them selves. This happens several times per day! I also reset the cameras but the problem stays

Cliff De Grood
2023-01-12

Hello, Two of the three camera’s keeps losing connection after an update It keeps restarting. The other camera works well

Mat Aguado
2023-01-05

I just bought the lightbulb camera and installed 8 days ago. During the first 3 days, the iCSee app works and I can live view on camera. But on the forth day, the app keeps on asking the account username and password even I have entered them correctly for several times. I un-installed the iCSee app and re-installed many times trying to fix the problem. I started to loose my patience and confidence on my camera and the iCSee app. Please advise...

Sabeer
2022-11-28

camera is not connect with wifi

Tom
2022-11-08

Cannot connect to cameras after it goes dark

Showing 1-30 of 59

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Common iCSee Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iCSee app on iOS and Android devices. Solve all iCSee app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. iCSee iPhone Issues and Solutions

  2. iCSee Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HangZhou XiongMai Technology, developers of iCSee.




About this app

this app is a software about network monitoring,which can login by cloud or local wifi.