IPC360 app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Login
32.7%

Not working
31.8%

Something else
19.1%

Account
7.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of IPC360 Problems 🔥

- App does not record what the reason was for notifications

- App disconnects from the camera and goes back to the list of available cameras constantly

- App will freeze while in camera mode

- App doesn't alert at all when there is a motion detected

📋 21 Reported Issues:

A
Alan J Fussell 2024-01-28

App is so unstable keep getting app not responding re log in

Фарид 2023-12-11

ipc360home не подключается к серверу

Валерий 2023-12-07

ipc360home не подключается к серверу S/N 202210200008 Модель LS-WL341-10X Что делать. Ошибка сервиса.

J
Jannette Padua 2023-10-11

At night in my 98 old moms room I can't see Her. Its pitch black. It doesn't have night vision anymore.Please help. Other than that it works fine. Thanks. Please reply.

S
Steve Brown 2023-07-18

Was working yesterday, motion detected several times, took video, stored to cloud, could play back video. Today clearly see someone in the camera display but no video captured and nothing stored in cloud.

J
Jorge Garibay 2023-05-04

Pague servicio de nube y todo bien ya después de un tiempo no graba y el servicio de nube está pagado por un año pero ya no grabo

R
Rick Ship 2023-04-20

Need port number for my camera new router needs it

T
Tyler 2023-04-05

They put an update out today. If you’re still having issue connecting to the server, update the app in the AppStore.

A
Arthur Stinson 2023-04-04

I Found The Fix!! Go to the App Store if you have an iPhone and get the “update”. I have automatic updates on my phone and for whatever reason it didn’t automatically update. Once updated everything now works fine!

A
Arthur Stinson 2023-04-04

Will there be a repair or reset sent out for the cameras? Looks like this is a system wide failure.

L
Luis Lebron 2023-04-02

Same issues as everyone else, camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. Is their server down? Tried to reset and nothing.

D
David Fallon 2023-04-02

Can’t log in anymore just says camera is connected to different server and re log in won’t let me help please !!!

K
Kerry Lloyd 2023-04-02

Says camera offline, tells me to login, when I try to login it keeps spinning and the problem continues.

A
Andeea 2023-04-01

Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. Is their server down? Tried to reset and nothing.

K
Keith Stout 2023-04-01

Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning

J
Jonathan Botzler 2023-04-01

Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. I s a server down?

J
Jacqueline Smith 2023-04-01

I can’t reconnect my camera due to sever issues. Is your sever down?

J
Jim Stephenson 2023-01-15

connection to server failed when trying to setup account on the app android. phone is connected to wifi home.

A
Andrea Gilling 2023-01-02

I paid my renewal fee for cloud storage but the app is still saying i need to renew and won’t store the video feed on the cloud. Numerous emails to IPC360 via the app and email address have not been answered. Apple Pay have confirmed the payment was sent to the company. I’ve paid twice in the previous 2 years and not had a problem. Anyone else having a similar issue or know how to contact IPC360 in other ways?

M
Mr Ian Corrigan 2022-11-03

Hi my camera was working okay on night vision until a new street light was fitted nearby. Night vision is now dark and glared. What if anything can I do to fix this.

B
Bob 2022-06-22

IPC360, Model: ACS221, Software: General_ACS221(P) V3.10.70, UUID 406A8E13ACFC Has assigned IP address, I am not at location. Unable to get to location. Have to solve remotely. Issue: Camera does upload to smart phone, but doesn't stream video Did restart same issue What to do next

Showing 1-21 of 21 reported issues:

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E-Mail: ipc360_cloud_team@ipc360.info

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Developer: PUWELL CLOUD TECH LIMITED




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