IPC360 Status
Are you having issues? Select the issue you are having below and provide feedback to IPC360.
18 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
lost password
Can not connect
Went offline suddenly. Software seems to attempt starting for a few secs, then aborts with no error
Went offline suddenly. Software seems to attempt starting for a few secs, then aborts with no error
📋 28 Reported Issues:
ipc360 crashes on startup
Не могу авторизоваться через сеть! Wi-Fi -все нормально, запускает!
89107144634
не запускается приложение. Тайм аут подключения.
При подключении через вай-фай все работает, при подключении через мобильный интернет не пускает,
Не могу авторизоваться через мобильный интернет.
Не могу войти в приложение третий день, хотя тревоги оповещения приходят.
App is so unstable keep getting app not responding re log in
ipc360home не подключается к серверу
ipc360home не подключается к серверу S/N 202210200008 Модель LS-WL341-10X Что делать. Ошибка сервиса.
At night in my 98 old moms room I can't see Her. Its pitch black. It doesn't have night vision anymore.Please help. Other than that it works fine. Thanks. Please reply.
Was working yesterday, motion detected several times, took video, stored to cloud, could play back video. Today clearly see someone in the camera display but no video captured and nothing stored in cloud.
Pague servicio de nube y todo bien ya después de un tiempo no graba y el servicio de nube está pagado por un año pero ya no grabo
Need port number for my camera new router needs it
They put an update out today. If you’re still having issue connecting to the server, update the app in the AppStore.
I Found The Fix!! Go to the App Store if you have an iPhone and get the “update”. I have automatic updates on my phone and for whatever reason it didn’t automatically update. Once updated everything now works fine!
Will there be a repair or reset sent out for the cameras? Looks like this is a system wide failure.
Same issues as everyone else, camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. Is their server down? Tried to reset and nothing.
Can’t log in anymore just says camera is connected to different server and re log in won’t let me help please !!!
Says camera offline, tells me to login, when I try to login it keeps spinning and the problem continues.
Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. Is their server down? Tried to reset and nothing.
Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning
Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. I s a server down?
I can’t reconnect my camera due to sever issues. Is your sever down?
connection to server failed when trying to setup account on the app android. phone is connected to wifi home.
I paid my renewal fee for cloud storage but the app is still saying i need to renew and won’t store the video feed on the cloud. Numerous emails to IPC360 via the app and email address have not been answered. Apple Pay have confirmed the payment was sent to the company. I’ve paid twice in the previous 2 years and not had a problem. Anyone else having a similar issue or know how to contact IPC360 in other ways?
Hi my camera was working okay on night vision until a new street light was fitted nearby. Night vision is now dark and glared. What if anything can I do to fix this.
IPC360, Model: ACS221, Software: General_ACS221(P) V3.10.70, UUID 406A8E13ACFC Has assigned IP address, I am not at location. Unable to get to location. Have to solve remotely. Issue: Camera does upload to smart phone, but doesn't stream video Did restart same issue What to do next
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Common IPC360 Problems & Solutions. Troubleshooting Guide
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Contact Support
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit IPC360 Website
Privacy Policy: http://www.ipc365.com/Index/showPravicyById?id=I0107
Developer: PUWELL CLOUD TECH LIMITED
‼️ Outages Happening Right Now
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Dec 27, 2025, 05:44 PMa Windows user from Mussolente, Italy reported problems with IPC360 : Not working
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Nov 29, 2025, 02:16 PM
a Windows user from Winterberg, Germany reported problems with IPC360 : Not working
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Nov 03, 2025, 06:15 PM
a Linux user from Bristol, United States reported problems with IPC360 : Not working
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Oct 27, 2025, 01:33 PM
a Windows user from Wuppertal, Germany reported problems with IPC360 : Not working
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Oct 01, 2025, 04:35 PM
a Windows user from Caen, France reported problems with IPC360 : Login
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Sep 15, 2025, 07:02 PM
a Windows user from Hamburg, Germany reported problems with IPC360 : Not working
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Sep 11, 2025, 08:01 PM
a Windows user from Athens, Greece reported problems with IPC360 : Not working
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Jun 18, 2025, 10:54 AM
a Windows user from Moscow, Russia reported problems with IPC360 : Not working
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Jun 12, 2025, 05:55 PM
a iOS user from Vladikavkaz, Russia reported problems with IPC360 : Not working
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Jun 12, 2025, 05:54 PM
a iOS user from Vladikavkaz, Russia reported problems with IPC360 : Not working
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