IPC360 Status
Published by PUWELL CLOUD TECH LIMITED on 2023-04-20 - IPC360 provides home users with 360 extraordinary experience as staying home
when they are away from home. With the establishment of worldwide stream
servers, users can easily feel home on their phone or tablet by watching,
listening and talking.
Are you having issues? Select the issue you are having below and provide feedback to IPC360.
problems reported in the last 24 hours
Reported Issues: 21 Comments
By Alan J Fussell 2 months ago
App is so unstable keep getting app not responding re log in
By Фарид 4 months ago
ipc360home не подключается к серверу
By Валерий 4 months ago
ipc360home не подключается к серверу S/N 202210200008 Модель LS-WL341-10X Что делать. Ошибка сервиса.
By Jannette Padua 6 months ago
At night in my 98 old moms room I can't see Her. Its pitch black. It doesn't have night vision anymore.Please help. Other than that it works fine. Thanks. Please reply.
By steve brown 9 months ago
Was working yesterday, motion detected several times, took video, stored to cloud, could play back video. Today clearly see someone in the camera display but no video captured and nothing stored in cloud.
By Jorge garibay 11 months ago
Pague servicio de nube y todo bien ya después de un tiempo no graba y el servicio de nube está pagado por un año pero ya no grabo
By Rick Ship 1 year ago
Need port number for my camera new router needs it
By Tyler 1 year ago
They put an update out today. If you’re still having issue connecting to the server, update the app in the AppStore.
By Arthur Stinson 1 year ago
I Found The Fix!! Go to the App Store if you have an iPhone and get the “update”. I have automatic updates on my phone and for whatever reason it didn’t automatically update. Once updated everything now works fine!
By Arthur Stinson 1 year ago
Will there be a repair or reset sent out for the cameras? Looks like this is a system wide failure.
By Luis Lebron 1 year ago
Same issues as everyone else, camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. Is their server down? Tried to reset and nothing.
By David Fallon 1 year ago
Can’t log in anymore just says camera is connected to different server and re log in won’t let me help please !!!
By Kerry Lloyd 1 year ago
Says camera offline, tells me to login, when I try to login it keeps spinning and the problem continues.
By Andeea 1 year ago
Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. Is their server down? Tried to reset and nothing.
By Keith Stout 1 year ago
Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning
By Jonathan Botzler 1 year ago
Camera went offline. Asks me to re-log in. When I select relog-in it just keeps spinning. I s a server down?
By Jacqueline Smith 1 year ago
I can’t reconnect my camera due to sever issues. Is your sever down?
By jim stephenson 1 year ago
connection to server failed when trying to setup account on the app android. phone is connected to wifi home.
By Andrea Gilling 1 year ago
I paid my renewal fee for cloud storage but the app is still saying i need to renew and won’t store the video feed on the cloud. Numerous emails to IPC360 via the app and email address have not been answered. Apple Pay have confirmed the payment was sent to the company. I’ve paid twice in the previous 2 years and not had a problem. Anyone else having a similar issue or know how to contact IPC360 in other ways?
By Mr Ian Corrigan 1 year ago
Hi my camera was working okay on night vision until a new street light was fitted nearby. Night vision is now dark and glared. What if anything can I do to fix this.
By Bob 1 year ago
IPC360, Model: ACS221, Software: General_ACS221(P) V3.10.70, UUID 406A8E13ACFC Has assigned IP address, I am not at location. Unable to get to location. Have to solve remotely. Issue: Camera does upload to smart phone, but doesn't stream video Did restart same issue What to do next
Common dislikes about IPC360 app
- App does not record what the reason was for notifications
- App disconnects from the camera and goes back to the list of available cameras constantly
- App will freeze while in camera mode
- App doesn't alert at all when there is a motion detected
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Common IPC360 Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot IPC360 app on iOS and Android devices. Solve all IPC360 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at PUWELL CLOUD TECH LIMITED, developers of IPC360.
100% Contact Match
Developer: PUWELL CLOUD TECH LIMITED
E-Mail: [email protected]
Website: Visit IPC360 Website
75% Contact Match
Developer: PUWELL CLOUD TECH LIMITED
E-Mail: [email protected]
As additional function, there are some kinds of camera have PIR sensor, which can detection the invisible radiation from human body. -Support up to 128GB SD card, it stores video and audio of special moments, worked with two mode: continue(real time record) or trigger(best storage capacity optimization) mode. -Our adaptive streaming technology automatically adjust to the optimal viewing quality based on your network conditions. With the establishment of worldwide stream servers, users can easily feel home on their phone or tablet by watching, listening and talking. -When a Pan&Tilt camera is added, you can create panoramic navigation picture，with which you can simply rotate the camera exactly to the direction you want just by a “tap”. The gyroscope support, integrated in IPC360 , is able to follow the mobile phone orientation, making it easier to see every corner being monitored. -The this app camera uses wide-angle lens to produce bright and crystal images. Its specially designed microphone and speaker ensures loud and clean voice quality. -By simply panning your mobile phone left and right, a complete panoramic view will be displayed to provide a better viewing experience. With built-in high accuracy motion detection technology, the camera sends notification to your mobile phone detailing when, where, and what movement was detected so you always stay on top of things that you care about. You can set maximum 3 sets of shooting angels via panoramic navigation picture. -With a simple tap on your mobile phone, you can initiate a 2-way conversation with your family remotely. With FHD/HD resolution (1920x1080/1280x720), it delivers excellent image quality even if your enlarged to view small details. -this app camera always keeps an eye on things that is important to you. - this app provides home users with 360 extraordinary experience as staying home when they are away from home.
