TAP LA app not working? crashes or has problems?

TAP LA Status


I have a problem with TAP LA

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⚠️ Most reported problems ⚠️

Not working
50.0%

Connection
25.0%

Account
8.3%

Crashes
8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of TAP LA Problems 😠👌🔥

- The app is unreliable and doesn't connect to the internet properly, making it difficult to use.

- The app doesn't work when scanning for fare boxes, making it impossible to pay for fares.

- The virtual card system can trap money and require a fee to transfer to a physical card.

- Customer service is unhelpful.

  1 Reported Issues: 😵🆘🛟🚨📢

Melissa Hutchins
2024-01-05

The app is not compatible with certain android phones

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Common TAP LA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TAP LA app on iOS and Android devices. Solve all TAP LA app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. TAP LA iPhone Issues and Solutions

  2. TAP LA Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Los Angeles County Metropolitan Transportation Authority, developers of TAP LA.




About this app

It is accepted on 26 systems including LA Metro, providing a vast network of buses and trains. - Make your travel safe and easy with touchless payment and card management. - Add a new TAP card to your iPhone and Apple Watch and use your fare immediately. - Use your iPhone (8 and above) and Apple Watch (Series 3 and above) to tap with Apple Pay when boarding a bus or train. - Enjoy flexible payment options including credit/debit cards, account cash and Apple Pay. - Purchase a transit pass or Stored Value for any agency in Los Angeles County. - Manage multiple cards in your TAP account (iPhone 5 and above). - Add your TAP card to Apple Wallet, enable Express Transit and quickly tap and pay when you board.  TAP is your ticket to ride transit in greater Los Angeles!  You don't even have to wake up your phone! - Supports reduced fares for seniors, students, persons with disabilities and low-income riders. - Transfer a TAP card in your account to your Apple Wallet and leave the plastic at home. - Access multimodal programs such as Metro Bike Share. - Use Trip Tools to plan trips, find nearby transit options, view real-time arrivals and save favorite destinations and stops. - Enjoy the benefits of a TAP account, such as Balance Protection, card management, discounts, promotions, transaction history and friendly customer service.