AarogyaSetu app not working? crashes or has problems?

AarogyaSetu Status

Last Updated on 2024-05-10 by NIC

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Summary of AarogyaSetu Problems 😠👌🔥

- Need for more real-time and dynamic updates on unconfirmed positive cases

- Stability issues

- Result display limited to last 28 days

- Dependence on self-assessment for accurate information

- Limited provision for uploading vaccination certificates from non-Indian sources

- Use of unfamiliar phone numbers for government calls may cause confusion

- Lack of integration with map of quarantine and containment zones and chatbot for changing rules and qualitative information

- Inability for Indians living abroad to access the app

- Inaccurate information on COVID cases in local area

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Common AarogyaSetu Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AarogyaSetu app on iOS and Android devices. Solve all AarogyaSetu app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AarogyaSetu iPhone Issues and Solutions

AarogyaSetu iOS app crashes, not working, errors
AarogyaSetu iOS app network issues
AarogyaSetu on iOS has black/white screen

AarogyaSetu Android App Issues and Solutions

AarogyaSetu has errors/crashing/not working
AarogyaSetu server network connectivity issues
AarogyaSetu has black screen

AarogyaSetu iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AarogyaSetu app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AarogyaSetu app crashes or not working on Iphone (iOS):

Close and restart the AarogyaSetu app on iPhone
Update AarogyaSetu app to the Latest Version for iOS
Uninstall and reinstall AarogyaSetu iPhone app
Update your iPhone to the latest iOS version

Fix AarogyaSetu on iPhone unable to connect to server/internet connection issues::

To resolve AarogyaSetu network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AarogyaSetu black/white screen (blank screen) on iPhone:

Follow the AarogyaSetu iOS app troubleshooting guide Here →

AarogyaSetu Android App Issues and Solutions

Fix AarogyaSetu not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AarogyaSetu app issues:

Force Stop the AarogyaSetu App
1. On android, goto "Settings" » click AarogyaSetu app. » click "Force Stop".

Update AarogyaSetu to the latest version on PlayStore

Clear AarogyaSetu App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AarogyaSetu app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AarogyaSetu.

Fix AarogyaSetu unable to contact server/ AarogyaSetu internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AarogyaSetu » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AarogyaSetu » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AarogyaSetu on android.

Solve AarogyaSetu black/white screens issue on Android:

Follow the AarogyaSetu android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NIC, developers of AarogyaSetu.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Aarogya Setu Website

Privacy Policy: https://www.aarogyasetu.gov.in/privacy-policy/

Developer: National Informatics Centre.

About this app

The application is playing a crucial role in our combined fight against COVID-19 and now, has evolved as the National Health application to serve the people of India in an exemplary way. Aarogya Setu is a mobile application developed by the Government of India which connects the various essential health services with the people of India. The application has come up with an intuitive User Interface and comprehensive features such as ABHA (Health ID) creation, discovery & linking of health records to enable longitudinal digital health records, Simplified Consent Management for sharing these records, and a Seamless Search feature to find Nearby Hospitals, Labs and Blood Banks.