AarogyaSetu Status

Last Updated on 2024-05-10 by NIC

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User reports:
No current problems

- Need for more real-time and dynamic updates on unconfirmed positive cases

- Stability issues

- Result display limited to last 28 days

- Dependence on self-assessment for accurate information

- Limited provision for uploading vaccination certificates from non-Indian sources

- Use of unfamiliar phone numbers for government calls may cause confusion

- Lack of integration with map of quarantine and containment zones and chatbot for changing rules and qualitative information

- Inability for Indians living abroad to access the app

- Inaccurate information on COVID cases in local area

Common AarogyaSetu Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve AarogyaSetu network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the AarogyaSetu App
1. On android, goto Settings » AarogyaSetu » click [Force Stop]

Clear AarogyaSetu App Cache and Data:
1. On android, goto Settings » Apps » AarogyaSetu » Storage » click [Clear Data] option. This clears both data and cache.
2. restart AarogyaSetu.

On android, goto Settings » Apps or Manage Apps tab.
Click AarogyaSetu » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto AarogyaSetu » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch AarogyaSetu