Portal app not working? crashes or has problems?

Portal Status


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⚠️ Most reported problems ⚠️

Not working
83.3%

Connection
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Portal Problems 😠👌🔥

- Disappointment with the introduction of a subscription model

- Limited VoiceOver support for certain features such as the timer, breathing exercises, and sleep alarm function.

Have a Problem with Portal - Escape Into Nature? Report Issue




Common Portal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Portal app on iOS and Android devices. Solve all Portal app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Portal iPhone Issues and Solutions

  2. Portal Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Portal Labs Ltd, developers of Portal.




About this app

Upon downloading this app, you will have immediate access to 6 free portals. this app Premium offers our best and most immersive experience with unlimited access to our entire this app library, smart lighting integration and dynamic spatial audio support.  We harness the power of immersive technologies, including spatial audio, smart lighting & retina-quality visuals, to provide instant escapes to some of the world’s most peaceful and awe-inspiring locations.  The truth is they have a profound impact and for me (hi there, I'm Nick the Founder of this app) it took an episode of depression followed by a life-changing 6 weeks camping in the wilds of New Zealand to truly open my eyes to the incredible power of surroundings.  To experience Dynamic Spatial Audio you will need headphones that support head-tracking via Apple CoreMotion, currently AirPods (3rd gen), AirPods Pro, AirPods Max & Beats Fit Pro.  Our ultimate goal is to provide an experience that's as close to actually being there as you can get, allowing you to harness the power of the world's greatest surroundings whenever you need and wherever you may be.  Join us on a journey to better surroundings, and experience a wellbeing app like no other. - Absolute Privacy - no third-party tracking, no targeted advertising, and no collection of your personal data.  Please note that monthly and annual subscriptions will automatically renew unless turned off in your iTunes Account Settings at least 24 hours before the end of the current subscription period.  Our subscription options include: a monthly subscription, an annual subscription with a 7-day free trial and a Lifetime subscription, which is paid for by a one-off upfront payment.  Have you ever thought about the impact your surroundings have on your sleep, productivity, stress levels & overall mental wellbeing?  It's an approach inspired by a life-changing experience and backed up by a growing mountain of scientific research and evidence.  It's an insight that led to a simple thought - what if we could bottle up the essence of the world's greatest locations and make them accessible to anyone, anywhere, anytime?  To manage your subscription you can go to your iTunes Account settings.