From the team behind the Lifecake family & baby photos app.
BackThen is the
perfect photo & video app for your baby bump, pregnancy pictures, baby
milestones and childhood memories.
Are you having issues? Select the issue you are having below and provide feedback to BackThen Family & Ba.
By Lauren 10 months ago
App keeps crashing, images failing to upload and when you press tap to resolve, you have to individually go through and select retry instead of being able to press retry all.
By Kirsten Rose 10 months ago
Not uploading any pictures or videos
By Linda Tufts 1 year ago
My app is stuck on April 9, it won’t update so I can’t view recent uploads.
By Joan 1 year ago
Having problems with running video on my apple I pad when in the app. Pictures are fine, video not opening
By Julie 1 year ago
BackThen only stays on screen for a few seconds
By Diane Treau de Coeli 2 years ago
I forgot my password, so I click on forgot password and it says: Please check your email address to choose your password. I checked in my my yahoo mail in box and I dont receive anything. How do I proceed?
- Lifecake was downsized by the parent company during the pandemic of 2020
- BackThen is a pay service, with storage and upload limits on the free version
- Limits the number of users of an account to 6
- Lifecake gave short notice to users, especially at this time, when families are being kept apart by quarantine
- Lifecake is holding content hostage to a new landlord
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Complete guide to troubleshoot BackThen Family & Ba app on iOS and Android devices. Solve all BackThen Family & Ba app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Back Then Digital Ltd, developers of BackThen Family & Ba.
Contact e-Mail: [email protected]
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Developer: Back Then Digital Ltd
E-Mail: [email protected]
Website: Visit BackThen Family & Ba Website
BackThen is the perfect photo & video app for your baby bump, pregnancy pictures, baby milestones and childhood memories. BackThen is the baby photo & video sharing app that keeps families together. Track your pregnancy with weekly baby bump photos, and record the important milestones to look back on later. 1. 2. 3. 4. A private place just for family. • Enough free storage for tons of sharp photos and videos. • Monthly VIP subscription:* £3. 99 / US$4. 99 / €4. We’re nuts about privacy. *The subscription renews every month unless auto-renew is turned off at least 24 hours before end of the current subscription period. Your iTunes account will automatically be charged within 24 hours prior to the end of the current period and you will be charged for one month at a time. What can you expect from this photo & video app for parents and soon-to-be parents? • Nothing complicated. This is the photo & video journal for proud parents. From the team behind the Lifecake family & baby photos app. With BackThen, you can share your child’s journey with loved ones and bring the family closer together. Just photos and videos on a beautiful timeline. • Simple, safe, and magically organised. Document your child’s journey, create photo books & more. Because parenting is busy enough. • Parents love it. Trusted by millions of families worldwide. Questions? Send us a note on email support@backthen. Grandparents live for it.