Q Watch app not working? crashes or has problems?

Q Watch Status

Published by 良辉黄

Q Watch provides you with exercise records and real-time message reminders to
inspire you to fall in love with sports and enjoy an active, healthy and
convenient lifestyle! After connecting the wearable device through the Q Watch
app, you can: 1) Record the number of exercise steps per day, calculate the
daily calories burned, exercise distance and time. 2) Record your daily sleep
status, inform you of your daily sleep status.

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User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 6 Comments

By Veronika Baján 6 months ago

My watch dives too fast. So it can’t last a day. At morning it is 100% and midday just 25%. What can I do?

By Mary 7 months ago

My q watch has changed language from English to Chinese How do I get it back to English

By HPartridge 1 year ago

Drains battery on Samsung A40. How to stop it running in the background

By Nicola Harrison 1 year ago

Hi, I am unable to record any exercises I want. I am a keen cyclist and when I go to the record part of the appa long message comes on about get contact list and sms information. The app usually crashes when I press determine.

By Claire Birkin 2 years ago

My watch has not been recording any sleep for the last 3 nights Please can you help to solve this problem

By Rebecca Ohemeng 2 years ago

I have the app linked to my skonda smart watch. However is stores my step counts but not storing my sleep data, it will show my sleep for that day but then I have no graph. Also when using the data in the last page (heart rate change) that is continuously blank and nothing shows up

Common dislikes about Q Watch app

- Weather app is off a little

- Unable to upgrade firmware

- Unable to change language to English

- Unable to connect to app on iPhone

Have a Problem with Q Watch? Report Issue

Common Q Watch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Q Watch app on iOS and Android devices. Solve all Q Watch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Q Watch iPhone Issues and Solutions

Q Watch iOS app crashes, not working, errors
Q Watch iOS app network issues
Q Watch on iOS has black/white screen

Q Watch Android App Issues and Solutions

Q Watch has errors/crashing/not working
Q Watch server network connectivity issues
Q Watch has black screen

Q Watch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Q Watch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Q Watch app crashes or not working on Iphone (iOS):

Close and restart the Q Watch app on iPhone
Update Q Watch app to the Latest Version for iOS
Uninstall and reinstall Q Watch iPhone app
Update your iPhone to the latest iOS version

Fix Q Watch on iPhone unable to connect to server/internet connection issues::

To resolve Q Watch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Q Watch black/white screen (blank screen) on iPhone:

Follow the Q Watch iOS app troubleshooting guide Here →

Q Watch Android App Issues and Solutions

Fix Q Watch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Q Watch app issues:

Force Stop the Q Watch App
1. On android, goto "Settings" » click Q Watch app. » click "Force Stop".

Update Q Watch to the latest version on PlayStore

Clear Q Watch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Q Watch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Q Watch.

Fix Q Watch unable to contact server/ Q Watch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Q Watch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Q Watch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Q Watch on android.

Solve Q Watch black/white screens issue on Android:

Follow the Q Watch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 良辉黄, developers of Q Watch.

27.27% Contact Match

Developer: Shenzhenshi JinJiaTai Technology CO.,LTD

E-Mail: [email protected]

Website: Visit Q Watch Website

About this app

Q Watch provides you with exercise records and real-time message reminders to inspire you to fall in love with sports and enjoy an active, healthy and convenient lifestyle! 1) Record the number of exercise steps per day, calculate the daily calories burned, exercise distance and time. There are more sports and health functions waiting for you to discover. Come and enjoy the joy of exercise and health!