Who said weight loss had to be hard?
Thanks for joining the iTouch Movement
where living healthier is a way of life. The following iTouch Wearables devices
can work with this app:
· iTouch Air Special Edition
· iTouch Sport
· iTouch
Slim
· iTouch Air 2S
· iTouch Air S
· iTouch Fuse
If you do not have any of
the above watches, this app will not work with your device.
Are you having issues? Select the issue you are having below and provide feedback to iTouch Wearables Smartwatch.
By Marina Rossetto 5 months ago
First time using the watch, the app doesn’t work. I try to login and after that the screen becomes all grey and nothing happens.
By Carolyn Raxter 7 months ago
The app on my phone come up WHITE and i can not do anything with my watch
By Lerone 7 months ago
My app is not working it is showing a black screen and I've tried to delete and download it again and it does the same thing
By Carole Moore 8 months ago
App keeps freezing - can’t alter notifikations etc
By MARCIA RUSSO 9 months ago
CANNOT REPLACE WATCH FACE ON MY AIR 3. APP WILL NOT DOWNLOAD ANY NEW FACES.
By Debbie Houghton 9 months ago
I accidentally wore my watch into the shower. Now it doesn’t show the screen with the time. It has a screen with a list including steps, Val’s, heart rate etc the next screen is pause , the next is Stop
By Dennis Pitts 9 months ago
Cannot get my new watch (replacing another one) to pair with my health app to track steps. It says the app is uninstalled on the health app even though I had to delete it and reinstall for the new watch.
By john grello 11 months ago
I downloaded the new app. after putting in my info the screen doesn't move up to complete. i deleted and reinstalled the app again. app still acting up
By Eileen 1 year ago
After app update I was to update profile. The button on the bottom of the screen will not show on screen and is stuck and will not move forward
By yra 1 year ago
what to do if my watch got frozen screen?
By Dave Michalski 1 year ago
Watch does not display bbm on app
By Lisa Creelman 1 year ago
Black screen and in pairing mode
By Linda 1 year ago
I downloaded app on iPhone with no problem but when you open app it closes immediately. I had it on android phone and it worked fine
By Tammy Lamberson 1 year ago
Step pedometer is not accurate. There are times it is not recording any of my step.
By Cheri Goosby 1 year ago
My watch went to Chinese for the icons and will not go back to English. Just got it.
By Hill 1 year ago
App on iPhone loses data from previous days all the time. Only works for the day and then loses all settings and previous days steps
By Donna M Henson 1 year ago
My iTouch Air 2s is working but the face went black? I've only had it a couple of weeks. It was bought while on a Royal Carribean cruise ship so I can't return. HELP....Please
By Alice 1 year ago
My itouch watch will not charge. what could be causing this
By M. Potts 1 year ago
Watch started showing Japanese or Chinese text along with English on 8/19/22. Settings on my phone show English. Settings on watch is in foreign language. How do you fix this? Also started notifying me about sitting and I have it turned off. Did my watch get hacked? I haven't had this watch for a year, are they just junk?
By Denna Burton 1 year ago
Trying to restart my watch to factory defaults but app will not find my device help!! I need to set my phone back up
By Sherlyn 1 year ago
Watch stopped even though it was fully charged. Screen is black. Now the AP cannot find it. Is there a way to reset? Or is it shot? I've only had it since May.
By Mary Marques 1 year ago
My phone has been in Chinese all week and I don’t speak Chinese! I’ve tried everything to reset it but nothing is working!! Can you help?
By Linda Wood 2 years ago
The first watch had to be replaced because it started to vibrate and it wouldn't stop till the battery ran down. The second watch stopped working properly with the old app and the new app was installed. They Replaced the first one because the watch was still in warranty. They will not replace the second watch even when they said it was the watch because it's past the warranty of the first watch I bought. It is not my fault that the second watch doesn't also work. I just want my watch to work as they said it would. Please replace or refund.
By Oladele Anifowose 2 years ago
The watch suddenly turned off about noon on 04/04/2022 even with over 70% battery power. Ever since then, it has stopped working. Is it a system crash or something peculiar?
- Discolored watch bands
- Heart rate tracker not working properly
- Calories and miles not tracking correctly
- Steps not tracking
- Calibration button not visible
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Complete guide to troubleshoot iTouch Wearables Smartwatch app on iOS and Android devices. Solve all iTouch Wearables Smartwatch app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AX Technologies, developers of iTouch Wearables Smartwatch.
100% Contact Match
Developer: AX Technologies
E-Mail: [email protected]
Website: Visit iTouch Wearables Smartwatch Website
74.42% Contact Match
Developer: iTouch Wearables LLC
E-Mail: [email protected]
Website: Visit iTouch Wearables LLC Website
Heart Rate Measuring, SPo2 Measuring (Available for Select Watches) Camera Remote, Music Remote (Available for Select Watches) Weather listing Available for Select Watches) Find My Device, and SO MUCH MORE! CUSTOM WATCH FACE - Use the custom watch face portion of iTouchWearablesSmartwatch to show your spouse, child or pet how much you love them by dedicating your smartwatch just for them. FOR THE ACTIVE USER - Enjoy your favorite sports/exercises while your watch keeps track of everything you need to stay informed and active. EXTENDED BATTERY LIFE - Unlike any other smartwatch we have released, this watch can support standby times for up to approximately 30 days! With Over-The-Air (OTA) support, your watch will always receive any updates to help keep you up-to-date with any new additions available. AUTOMATIC SLEEP DETECTION - Fall asleep and have your watch track the quality of your sleep, even during those late night horror movies! CURVED SCREEN TECHNOLOGY - Your watch sports a modern curved design that is perfect for gym goers and fashion gurus. Never left out again. CONNECTED GPS - Create a custom route or just keep track of where you've been and where you're going with this useful feature. Thanks for joining the iTouch Movement where living healthier is a way of life. If you do not have any of the above watches, iTouchWearablesSmartwatch will not work with your device. Start your journey into a fit, healthy life the right way with the iTouch Wearables mobile app and enjoy the fruits of your labor.