Planity Status

Last Updated on 2025-04-16 by Planity

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⚠️ Most reported problems ⚠️

Not working

51.6%

26.6%

Account

16.7%

Screen

2.6%

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Common Planity Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Planity network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Planity App
1. On android, goto Settings » Planity » click [Force Stop]

Clear Planity App Cache and Data:
1. On android, goto Settings » Apps » Planity » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Planity.

On android, goto Settings » Apps or Manage Apps tab.
Click Planity » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Planity » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Planity

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Developer: Planity

Jun 08, 2025, 12:02 PM
a user from Paris, France reported problems with Planity : Login
Jun 02, 2025, 06:18 PM
a user from Brussels, Belgium reported problems with Planity : Account
May 29, 2025, 05:14 PM
a user from Orange, France reported problems with Planity : Connection
May 28, 2025, 06:08 PM
a user from Rennes, France reported problems with Planity : Not working
May 26, 2025, 08:28 AM
a user from Dax, France reported problems with Planity : Not working
May 25, 2025, 08:11 AM
a user from Montreuil, France reported problems with Planity : Login
May 13, 2025, 08:20 PM
a user from Besançon, France reported problems with Planity : Not working
May 13, 2025, 10:51 AM
a user from Fort-de-France, Martinique reported problems with Planity : Not working
May 10, 2025, 08:55 AM
a user from Nancy, France reported problems with Planity : Not working
May 06, 2025, 03:21 PM
a user from Strasbourg, France reported problems with Planity : Login
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