Planity Status

Last Updated on 2026-04-16 by Planity

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Are you having issues? Select the issue you are having below and provide feedback to Planity.

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Most reported problems

Not working

43.1%

37.9%

Account

13.8%

Connection

1.7%

Common Planity Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Planity network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Planity App
1. On android, goto Settings » Planity » click [Force Stop]

Clear Planity App Cache and Data:
1. On android, goto Settings » Apps » Planity » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Planity.

On android, goto Settings » Apps or Manage Apps tab.
Click Planity » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Planity » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Planity

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Developer: Planity

Jun 02, 2026, 06:57 PM
a Windows user from Reims, France reported problems with Planity : Not working
Mar 31, 2026, 09:33 AM
a Windows user from Noisy-le-Sec, France reported problems with Planity : Not working
Mar 28, 2026, 10:45 AM
a Windows user from Saint-Symphorien-dOzon, France reported problems with Planity : Login
Mar 26, 2026, 09:12 PM
a AndroidOS user from Argentré, France reported problems with Planity : Not working
Mar 12, 2026, 09:20 AM
a AndroidOS user from Nîmes, France reported problems with Planity : Account
Mar 10, 2026, 06:45 PM
a AndroidOS user from Tarbes, France reported problems with Planity : Not working
Feb 15, 2026, 01:40 PM
a Windows user from Frankfurt am Main, Germany reported problems with Planity : Login
Feb 10, 2026, 09:34 AM
a AndroidOS user from Metz, France reported problems with Planity : Not working
Feb 01, 2026, 12:52 PM
a Windows user from Chalonnes-sur-Loire, France reported problems with Planity : Login
Dec 08, 2025, 02:22 PM
a iOS user from Bonn, Germany reported problems with Planity : Not working
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