EY Navigate Reviews

EY Navigate Reviews

Published by on 2026-03-11

🏷️ About: With the help of EY Navigate, you can make immediate progress toward the financial goals that matter to you. MANAGE YOUR MONEY YOUR WAY Easily track and organize your spending and budgets all in one place.


       


Overall Customer Experience 😎


🤬 Negative experience
96.5%

😎 Positive experience
3.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 34 combined software reviews.

Is EY Navigate Safe?
EY Navigate does not appear safe based on available data.
3.5/100

  Safety Analysis »»

Is EY Navigate Legit?
EY Navigate does not appear legitimate based on our analysis.
3.5/100



Read 17 Customer Service Reviews 😠💢

2.1 out of 5
App not user friendly

When dealing with your financial information, one expects an app to be void of glitches and involuntary actions that cause trust issues, especially in a scam and hacker prone world. Unfortunately EYNavigate lacks basic functions like a back button, user friendly menu and it randomly logs you out. Also when linking your private bank accounts, the information is not displayed immediately (still waiting) which causes concern about PII safety. Hopefully the browser will be better as another reviewer suggested, otherwise I will have to delete my account altogether.

Asking to update version

Asking to update version. Just takes one back to signing screen over and over.

Doesn’t sync to my credit union

EYNavigate won’t sync with my credit union account.

App requests update upon download

Can’t even use EYNavigate . Requires a download and I just downloaded.

Doesn’t work

I can’t even pass the login page

Account integration broken

I can't get any connections to any institution to work. Says the connection failed due to internal error.

Completely useless

App says need to update and sends me to App Store. App Store shows no update. Removed app. Added back from App Store. Same result. Totally worthless.

Did not fix update problem : (

App will not update and will not allow login

Terrible

There are so many bugs in EYNavigate. Also UIs are not user friendly. It was showing there are updates in appstore and even after I downloaded the latest version, still “updates available” dialog box keep appearing without allowing me to log in.

Horrible App

I use the internet website for retirement planning and I like it. EYNavigate, however, has terrible navigation issues. Somehow I found the retirement planning tool once, but have not been able to find it again. And there is not back button when you navigate to a different area of EYNavigate . You can only close it which does not take you back to where you previously were. It defaults to a dashboard which shows nothing for me. I would not recommend EYNavigate. Use the website instead.

App no longer works

This was a great app until recently. It worked well and was easy to use. Now it just keeps saying to update to the new version. There is no update and it will not longer recognize my user name and password. This makes me worry that EYNavigate has been compromised.

Says update, but no update in app store

Like other reviews, EYNavigate can’t be used. Up until a month or two ago, this was handy. Now the initial splash screen when opening says there is a new app, and links back to App Store. But EYNavigate Store doesn’t have an update, so you’re stuck in a loop and can’t access your data.

App no longer works

Every time I open EYNavigate it tells me I need to update to a new version. When I click to do that & go to EYNavigate Store there is no new version. I messaged the company to let them know, but that was at least a couple of weeks ago & while they said they were investigating nothing has changed & I haven’t heard back again. EYNavigate was helpful when it did work but now it’s just a waste of space. EYNavigate doesn’t work in my phone or my iPad.

No update on appstore

Unable to log in. Keeps telling me I need to update EYNavigate .

Not Usable

As of writing this, app constantly asks for an update that does not exist and prevents logging in.

Can’t Use Unfortunately

Every time I try log into EYNavigate it tells me that there’s an update that I must complete before I can access EYNavigate , however every time I click to update it I get brought to the Apple Store where there is no update to be found for EYNavigate .

Easily connects to my web profile

I really appreciate how EYNavigate makes me think about on the spot purchases. Also a great way to communicate with my planner.



Is EY Navigate Safe? 🙏

EY Navigate does not appear safe based on available data. JustUseApp Safety Score for EY Navigate is 3.5/100.
This assessment is based on our NLP analysis of 34 user reviews. Combined with the app store average rating of 2.1/5.

Safety Analysis

75% of users say app is risky 🚨
75%

21.9% of users say app is safe 👍
21.9%

3.1% of users have some concerns ⚠️
3.1%


Is EY Navigate Legit? 💯

EY Navigate does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for EY Navigate is 3.5/100 .
This conclusion is based on analysis of 34 user reviews.

🔏 Privacy & Data Safety

EY Navigate collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers



How was your experience with EY Navigate? Post a Review




Features

Access a unique set of tools to help you evaluate potential purchases, learn new ways to save and expand your financial know-how.

Get paired with a dedicated EY financial planner for professional guidance to help you achieve your financial goals.

With the help of EY Navigate, you can make immediate progress toward the financial goals that matter to you.

EY Navigate allows you to seamlessly add your accounts and transactions so you always know exactly what's happening in your financial life.

Easily track and organize your spending and budgets all in one place.

  Contact Support
Developer:
EY Global Services Limited

Contact e-Mail: