Contact EY Navigate Support
Company Name: EY Global Services Limited
About: With the help of EY Navigate, you can make immediate progress toward the
financial goals that matter to you.
MANAGE YOUR MONEY YOUR WAY
Easily track
and organize your spending and budgets all in one place.
EY Navigate Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit EY Navigate Website
Privacy Policy: https://ey.eynavigate.com/privacy-policy
Developer: EY Global Services Limited
4 Most reported problems 😔💔
I haven’t been able to login to your app for several days. It says it doesn’t like my credentials telephone numbers say I can’t call the number.
App not user friendly
by ToyMonique
When dealing with your financial information, one expects an app to be void of glitches and involuntary actions that cause trust issues, especially in a scam and hacker prone world. Unfortunately this app lacks basic functions like a back button, user friendly menu and it randomly logs you out. Also when linking your private bank accounts, the information is not displayed immediately (still waiting) which causes concern about PII safety. Hopefully the browser will be better as another reviewer suggested, otherwise I will have to delete my account altogether.
Horrible App
by MerrilM
I use the internet website for retirement planning and I like it. This app, however, has terrible navigation issues. Somehow I found the retirement planning tool once, but have not been able to find it again. And there is not back button when you navigate to a different area of the app. You can only close it which does not take you back to where you previously were. It defaults to a dashboard which shows nothing for me. I would not recommend this app. Use the website instead.
App no longer works
by DollBabyGrand
Every time I open the app it tells me I need to update to a new version. When I click to do that & go to the App Store there is no new version. I messaged the company to let them know, but that was at least a couple of weeks ago & while they said they were investigating nothing has changed & I haven’t heard back again. The app was helpful when it did work but now it’s just a waste of space. The app doesn’t work in my phone or my iPad.
Have a Problem with EY Navigate? Report Issue
Why should I report an Issue with EY Navigate?
- Pulling issues faced by users like you is a good way to draw attention of EY Navigate to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a EY Navigate customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EY Navigate.
