MWS app not working? crashes or has problems?

MWS Status


I have a problem with MWS

Are you having issues? Select the issue you are having below and provide feedback to MWS.




⚠️ Most reported problems ⚠️

Not working
38.5%

Connection
30.8%

Something else
12.3%

Login
9.2%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MWS Problems 😠👌🔥

- No download bottom for those who have paid

- Ripping people of their hard earned money

- Asked to pay again after paying

- No receipt or proof of payment

- Live chat on the app that doesn’t function

  8 Reported Issues: 😵🆘🛟🚨📢

Monday Ausi Friday
2024-07-14

I'm just tired of downloading MWS MOBILEID APP, they'll say version 3.3 and blah blah blah. I kept on downloading more than 3 times daily but the app is just anointing. After putting my NIN then the will continue loading for like 5 Minutes and then stop, I'm sick and tired even after paying 2k to nimc account.

Eric Damian
2024-04-02

Everytime I try to get my NIN it say server down like how can I retrieve something with your app if it isn't working am a busy person and the function of the app was to make it easier for the masses instead it making things hard

AKANDE JOEL
2023-08-07

USED TO BE ABLE TO SHARE VIRTUAL NIN BUT NOW AM HAVING ISSUES WITH IT

Nwafor Samuel
2023-07-09

I have tried logging into the app but it keeps telling me, Network request failed .

Benedicta Salubi
2023-06-24

I desperately need my nimc I'd but after I put in my mind it never loads always saying network request failed.

Maryam
2022-12-10

MWS is not installing into my phone and I really need it

Bolade
2022-09-15

The app’s screen went blank white after it wanted to sync my data to my number. What do I do?

Adewale Ogunsanmi
2022-05-16

Good day Sir, I downloaded the mws app some months back and added my mobile lines. I checked the app 3 days ago and discovered the option for "My Devices" is no longer available. Please has the app been updated and if so are my numbers still added or do i need to go add them again? Thanks for your cooperation. Regards, Wale

Showing 1-8 of 8

Have a Problem with MWS: NIMC Personal ID? Report Issue




Common MWS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MWS app on iOS and Android devices. Solve all MWS app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. MWS iPhone Issues and Solutions

  2. MWS Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Identity Management Commission, developers of MWS.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MWS Website

Privacy Policy: https://wiki.nimc.gov.ng/en/privacy/privacy-policy

Developer: NIMC Mobile ID Team




About this app

If you have been issued a National Identification Number (NIN) by the National Identity Management Commission (NIMC), you are welcome to download this application to use as a complement to, or in place of the physical National Identity Card.  Introducing Mobile Web Services (this app), a new suite of Personal Identity tokens and services, developed, administered and managed by the National Identity Management Commission (NIMC).  This MobileID Application is issued by the NIMC on behalf of the Federal Republic of Nigeria and serves as a valid means of Identification anywhere a Nigerian (or legal resident) is required to present an ID Token.  The NIMC will collaborate with sister agencies such as the FIRS, FRSC, JAMB, NAFDAC, NHIS and any other Federal or State Government that wishes to provide eServices to citizens via a secure platform.  The NIMC is also improving the design of the National Identification Number (NIN) Slip, which may also be verified using MWS.  Using this platform, the this app Mobile Ecosystem means that the Government can instantly reach out to tens of millions of citizens anywhere in the world.  Please DO NOT attempt to use a fake Mobile Number or Bank Verification Number (BVN) to register.  MWS may serve as a replacement for a physical Polycarbonate Card, since it also a State-of-the-Art General-Multipurpose resource.  It MUST however, always be verified for the transaction to be complete.  We are here to serve you and welcome your feedback.  A NIN is issued by the Federal Government, BVN is not!