ESVA Personal app not working? crashes or has problems?

ESVA Personal Status

Last Updated on 2015-10-19 by B-Press S.r.l.

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Common ESVA Personal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ESVA Personal app on iOS and Android devices. Solve all ESVA Personal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ESVA Personal iPhone Issues and Solutions

ESVA Personal iOS app crashes, not working, errors
ESVA Personal iOS app network issues
ESVA Personal on iOS has black/white screen

ESVA Personal Android App Issues and Solutions

ESVA Personal has errors/crashing/not working
ESVA Personal server network connectivity issues
ESVA Personal has black screen

ESVA Personal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ESVA Personal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ESVA Personal app crashes or not working on Iphone (iOS):

Close and restart the ESVA Personal app on iPhone
Update ESVA Personal app to the Latest Version for iOS
Uninstall and reinstall ESVA Personal iPhone app
Update your iPhone to the latest iOS version

Fix ESVA Personal on iPhone unable to connect to server/internet connection issues::

To resolve ESVA Personal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ESVA Personal black/white screen (blank screen) on iPhone:

Follow the ESVA Personal iOS app troubleshooting guide Here →

ESVA Personal Android App Issues and Solutions

Fix ESVA Personal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ESVA Personal app issues:

Force Stop the ESVA Personal App
1. On android, goto "Settings" » click ESVA Personal app. » click "Force Stop".

Update ESVA Personal to the latest version on PlayStore

Clear ESVA Personal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ESVA Personal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ESVA Personal.

Fix ESVA Personal unable to contact server/ ESVA Personal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ESVA Personal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ESVA Personal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ESVA Personal on android.

Solve ESVA Personal black/white screens issue on Android:

Follow the ESVA Personal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at B-Press S.r.l., developers of ESVA Personal.

About this app

ESVA Personal allows you to check your incoming and outgoing mail log for all messages processed by your Libra ESVA installation over your mail accounts. ESVA Personal is the mobile companion app for Libra ESVA e-mail security virtual appliance. You can also examine detailed delivery information on each message, check the spam quarantine area, optionally release a quarantined message and manage your personal address whitelist and blacklist.