Spectrum HOA Status

Last Updated on 2025-01-31 by CINC Systems

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User reports:
No current problems

- Poor customer service with no response to emails or calls.

- Inconsistent HOA management with frequent changes in managers.

- Communication from residents to Spectrum is difficult and often non-existent.

- App and website have technical issues, including login loops and errors.

- Autopay setup is difficult and requires manual input of payment amount.

- App experience could be improved with native iOS features and API calls.

- Some links open in-browser dialogs instead of a native app experience.

Common Spectrum HOA Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Spectrum HOA network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Spectrum HOA App
1. On android, goto Settings » Spectrum HOA » click [Force Stop]

Clear Spectrum HOA App Cache and Data:
1. On android, goto Settings » Apps » Spectrum HOA » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Spectrum HOA.

On android, goto Settings » Apps or Manage Apps tab.
Click Spectrum HOA » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Spectrum HOA » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Spectrum HOA