Atos OneContact app not working? crashes or has problems?

Atos OneContact Status

Published by Atos SA

Atos OneContact is a unified user support solution. For end-users, it provides
access to user support right at the fingertip with multiple communication
channels – chat, voice, callback and email – anytime, anywhere and on any
device.

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Common Atos OneContact Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Atos OneContact app on iOS and Android devices. Solve all Atos OneContact app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Atos OneContact iPhone Issues and Solutions

Atos OneContact iOS app crashes, not working, errors
Atos OneContact iOS app network issues
Atos OneContact on iOS has black/white screen

Atos OneContact Android App Issues and Solutions

Atos OneContact has errors/crashing/not working
Atos OneContact server network connectivity issues
Atos OneContact has black screen

Atos OneContact iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Atos OneContact app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Atos OneContact app crashes or not working on Iphone (iOS):

Close and restart the Atos OneContact app on iPhone
Update Atos OneContact app to the Latest Version for iOS
Uninstall and reinstall Atos OneContact iPhone app
Update your iPhone to the latest iOS version

Fix Atos OneContact on iPhone unable to connect to server/internet connection issues::

To resolve Atos OneContact network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Atos OneContact black/white screen (blank screen) on iPhone:

Follow the Atos OneContact iOS app troubleshooting guide Here →

Atos OneContact Android App Issues and Solutions

Fix Atos OneContact not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Atos OneContact app issues:

Force Stop the Atos OneContact App
1. On android, goto "Settings" » click Atos OneContact app. » click "Force Stop".

Update Atos OneContact to the latest version on PlayStore

Clear Atos OneContact App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Atos OneContact app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Atos OneContact.

Fix Atos OneContact unable to contact server/ Atos OneContact internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Atos OneContact » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Atos OneContact » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Atos OneContact on android.

Solve Atos OneContact black/white screens issue on Android:

Follow the Atos OneContact android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Atos SA, developers of Atos OneContact.

100% Contact Match

Developer: Atos EDGE

E-Mail: [email protected]

Website: Visit Atos OneContact Website

66.67% Contact Match

Developer: Atos EDGE

E-Mail: [email protected]

Website: Visit Atos EDGE Website

About this app

For end-users, it provides access to user support right at the fingertip with multiple communication channels – chat, voice, callback and email – anytime, anywhere and on any device. Atos OneContact is a unified user support solution. The application has been designed to support different location and languages. Atos OneContact is proactive in providing up to date information that’s relevant to you such as news, disruption, and maintenance.