Famio app not working? crashes or has problems?

Famio Status

Published by Harmonybit Ltd on 2023-12-04

Put your family’s safety in first place with Famio. Designed for peace of
mind, Famio helps you stay digitally connected with your loved ones, no matter
where they are.

I have a problem with Famio

Are you having issues? Select the issue you are having below and provide feedback to Famio.

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Most reported problems

Reported Issues: 7 Comments

By Rick 1 month ago

I purchased the three month plan from instagram but the app never downloaded

By Norma Flores 5 months ago

I need to speak to someone by phone asap thank you?

By Chinasa happiness 9 months ago

Since I suscribe to this app, I cannot locate any family member as shown to me before I download the app and now, they have authomathecally renew it and still nothing is working .please help.

By Rosalie Garcia 10 months ago

I let someone borrow my phone and they ordered this app without my permission I want my money refunded

By Derisa Young 1 year ago

I want to delete my account I was charged $74.99 but I cancel my subscription before it was due

By Ellyn velasco 1 year ago

Can I refund my money in famio connect with family?? Because I accidentally purchase your application....this is the transaction ID GPA.3360-1325-3461-5499..0,,,,, please help me because when I accidentally purchase your apps I lost 1150 in my Gcash account.

By Katarina Pejcic Menkovic 1 year ago

Dear Sir, I accidentally subscribed to Famio by mistake, thinking I was paying something else and left my bank data.I immediately tried to unsy'ubscribe (didn't know how), sent several mails to your colleages to unsubscribe but was charged 2300 RSD from my account.Please totally remove the subscription and since I haven't used the app at all ,refund the amount of 2400 RSD for subscrition to my account.I informed Google and my bank.Cancel subscription, provide a refund and please don't charge any more. Thank you for understanding.

Have a Problem with Famio: Find My Family? Report Issue

Common Famio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Famio app on iOS and Android devices. Solve all Famio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Famio iPhone Issues and Solutions

Famio iOS app crashes, not working, errors
Famio iOS app network issues
Famio on iOS has black/white screen

Famio Android App Issues and Solutions

Famio has errors/crashing/not working
Famio server network connectivity issues
Famio has black screen

Famio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Famio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Famio app crashes or not working on Iphone (iOS):

Close and restart the Famio app on iPhone
Update Famio app to the Latest Version for iOS
Uninstall and reinstall Famio iPhone app
Update your iPhone to the latest iOS version

Fix Famio on iPhone unable to connect to server/internet connection issues::

To resolve Famio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Famio black/white screen (blank screen) on iPhone:

Follow the Famio iOS app troubleshooting guide Here →

Famio Android App Issues and Solutions

Fix Famio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Famio app issues:

Force Stop the Famio App
1. On android, goto "Settings" » click Famio app. » click "Force Stop".

Update Famio to the latest version on PlayStore

Clear Famio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Famio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Famio.

Fix Famio unable to contact server/ Famio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Famio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Famio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Famio on android.

Solve Famio black/white screens issue on Android:

Follow the Famio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harmonybit Ltd, developers of Famio.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: HarmonyBit

E-Mail: [email protected]

Website: Visit Famio Website

52.63% Contact Match

Developer: FAMILY LOCATOR LLC

E-Mail: [email protected]

Website: Visit FAMILY LOCATOR LLC Website

About this app

Keep your family close and secure, even when they’re far away. this app helps you and your nearest and dearest stay in touch and, more importantly, safe. - Assign groups and stay close to your mom, dad, brothers, sisters, etc. - Be notified if their phone battery is low so you know why they’re not answering their phone. Designed for peace of mind, this app helps you stay digitally connected with your loved ones, no matter where they are. Famio is not intended to be installed secretly; please acquire consent before using the application. It’s time to level up your family’s security with this app. Note. Put your family’s safety in first place with this app. Do you know where your family is right now? No? Get in touch with us at info@harmonybit. com to share your suggestions. - Weekly at $4. 99; 3 months at $19. 99, weekly at $7. 99; 3 months at $29. 99; annual with a 3-day free trial at $19. 99 (special offer). - Payment will be charged to iTunes Account at confirmation of purchase. - Subscription automatically renews unless auto-renew is turned off at least 24-hours prior to the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. - The cost of renewal is equal to the value that “Apple’s App Store Matrix” determines as the equivalent of the subscription price in $USD. - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication.