Tile app not working? crashes or has problems?

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I have a problem with Tile

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⚠️ Most reported problems ⚠️
Not working
34.9%

Connection
16.9%

Something else
15.7%

Crashes
14.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Tile Problems 🔥

- Tiles hang on cats collars

- Location info not accurate enough

- Difficult to get a full refund

- No customer support on weekends

- No Go Back button on certain sections

📋 13 Reported Issues:

G
Grant Craig 2024-01-31

Brand new tiles. Freezes every time i open the app. Maybe 1 out of 10 times it will not freeze ??? Brand new !!!! How is this allowed to happen ??

G
Gina Blake 2023-08-02

My tile app crashed. I re downloaded and it open for one second, then closes again. My phone says it has a bug in the system. This is very disappointing since this is an ongoing problem. It renders the multiple devices I purchased useless. When will this be repaired?

G
GS 2023-07-31

If your tile app won't launch, uninstall it and download an older version (I'm using 2.113.1). You can find it on UpToDown. Hope this helps.

L
Laura Luther 2023-05-14

My tile app keeps crashing like others have stated. I will open it, it opens and loads for 2 seconds and then just closes out. No error screen, no "stopped responding" message. Also the tile itself seems to no longer connect to my phone, as I have tried to get it two ring my phone three times in the past month, and it will just keep beeping and then make the connection not found sound (my Bluetooth is always on) This is on a Google Pixel 3a.

B
Beverley Smith 2023-04-30

Tile app keeps crashing. It opens for 1-2 seconds then goes off

P
Phil 2023-03-09

Same problem, just keeps crashing within seconds of launch. I've done a restart more than once but it just keeps crashing. This on Android 10

L
Lourdes 2023-03-09

I'm having the same issue as others. The Tile app keeps on crashing / will not open.

J
Jinx 2023-03-01

Having the same issue as Carolyn. App keeps crashing constantly. Been having this problem for 2 weeks.

C
Carolyn 2023-01-17

app opens for 1-2 seconds and closes. sometimes a pop-up states app crashes

J
John Paetzold 2023-01-14

App freezes immediately upon opening. Maybe one out ten times it will not freeze.

G
Gloria Lanzi 2022-10-08

The tile app has repeatedly given me issues . 90% of the time I will open the app and it will just be proven upon opening . It will say for example “keys last seen 1 day ago. See map for location” but nothing I tap will do anything . It’s really getting frustrating because if I cannot even ring the items I do have close by because the app won’t allow me to , what is the point?

M
Mitchell 2022-08-06

I just purchased a pair of Skullcandy wireless headphones with a tile installed and decided to test out how well it works unfortunately every time I tap on “find” the app freezes up completely I’m using an iPhone XR

J
Jerry Schmidt 2022-02-27

The app closes immediately upon opening. I’ve rebooted my phone. I’ve deleted and reloaded the app. Still does the same thing. Please help! Thank you, Jerry 480-203$-5478

Showing 1-13 of 13 reported issues:

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Developer: Tile Inc.




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