Tile Status
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problems reported in the last 24 hours
Summary of Tile Problems 😠👌🔥
- Tiles hang on cats collars
- Location info not accurate enough
- Difficult to get a full refund
- No customer support on weekends
- No Go Back button on certain sections
13 Reported Issues: 😵🆘🛟🚨📢
Brand new tiles. Freezes every time i open the app. Maybe 1 out of 10 times it will not freeze ??? Brand new !!!! How is this allowed to happen ??
My tile app crashed. I re downloaded and it open for one second, then closes again. My phone says it has a bug in the system. This is very disappointing since this is an ongoing problem. It renders the multiple devices I purchased useless. When will this be repaired?
If your tile app won't launch, uninstall it and download an older version (I'm using 2.113.1). You can find it on UpToDown. Hope this helps.
My tile app keeps crashing like others have stated. I will open it, it opens and loads for 2 seconds and then just closes out. No error screen, no "stopped responding" message. Also the tile itself seems to no longer connect to my phone, as I have tried to get it two ring my phone three times in the past month, and it will just keep beeping and then make the connection not found sound (my Bluetooth is always on) This is on a Google Pixel 3a.
Tile app keeps crashing. It opens for 1-2 seconds then goes off
Same problem, just keeps crashing within seconds of launch. I've done a restart more than once but it just keeps crashing. This on Android 10
I'm having the same issue as others. The Tile app keeps on crashing / will not open.
Having the same issue as Carolyn. App keeps crashing constantly. Been having this problem for 2 weeks.
app opens for 1-2 seconds and closes. sometimes a pop-up states app crashes
App freezes immediately upon opening. Maybe one out ten times it will not freeze.
The tile app has repeatedly given me issues . 90% of the time I will open the app and it will just be proven upon opening . It will say for example “keys last seen 1 day ago. See map for location” but nothing I tap will do anything . It’s really getting frustrating because if I cannot even ring the items I do have close by because the app won’t allow me to , what is the point?
I just purchased a pair of Skullcandy wireless headphones with a tile installed and decided to test out how well it works unfortunately every time I tap on “find” the app freezes up completely I’m using an iPhone XR
The app closes immediately upon opening. I’ve rebooted my phone. I’ve deleted and reloaded the app. Still does the same thing. Please help! Thank you, Jerry 480-203$-5478
Have a Problem with Tile - Find lost keys & phone? Report Issue
Common Tile Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Tile app on iOS and Android devices. Solve all Tile app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tile, Inc., developers of Tile.
Verified email ✔✔
E-Mail: support@tile.com
Website: 🌍 Visit Tile Website
Privacy Policy: https://www.thetileapp.com/privacy
Developer: Tile Inc.
Premium and Premium Protect require installation of the this app application, ownership of a this app-enabled device, this app account registration, acceptance of this app’s Terms of Service and acknowledgment of this app’s Privacy Policy. Requires purchase of this app-enabled device, this app account registration, acceptance of this app’s Terms of Service and acknowledgment of this app’s Privacy Policy. Your free trial will end, and your iTunes account will be charged, 30 days after you sign up for this app Premium or Premium Protect. Item Reimbursement is provided under Premium and Premium Protect subscription with no additional fees through XCover. com and is currently available to U. S, subscribers only. All new users are eligible for a 30 day free trial of a Premium or Premium Protect Plan. Afterwards, Premium is available for a monthly or annual subscription and Premium Protect is available for an annual subscription. Add a Premium plan for the most robust finding experience for all your Tiles. FIND FAR AWAY -- When outside of Bluetooth range, use the this app app to view your this app’s most recent location on a map. You’ll receive a Smart Alert notification when you leave something behind. For U. S. subscribers, if you do actually lose something, and this app can’t find it, we reimburse you up to your item reimbursement limit. Tile utilizes Location Services to record the most recent location of your Tiles, based on your phone’s geolocation data. For Korea and Quebec: Residents of Korea and Quebec’ first subscription fee will be charged in 30 days instead of a free trial. After your one-month free trial (new customers only), payment will be charged to your iTunes account. FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things. Additional conditions, terms and limitations included in the this app Terms of Service and Privacy Policy. FIND NEARBY-- Use the this app app to ring your this app when it’s within Bluetooth range. Tile utilizes Bluetooth Low Energy (BLE) to communicate with your Tiles.
