Are you having issues? Select the issue you are having below and provide feedback to United Illuminating.
- Locked out after going paperless
- Errors of multiple accounts, different user names, etc.
- No electronic options to pay bill
- App crashes repeatedly
- Website says session is expired and to log back in
Complete guide to troubleshoot United Illuminating app on iOS and Android devices. Solve all United Illuminating app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AVANGRID INC., developers of United Illuminating.
With just a few, simple clicks of a button, you can instantly access your account, view and pay your bill, report an outage - and that’s not all! - Login using secure Touch or Face ID access and view your account real-time. We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. You don’t have to remember your credentials every time! - Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed. - Enroll in eBill for online access and convenience and view up to 13 months of bills! - Sign up for AutoPay so your payments can be made automatically, securely, and on time every month. - Enroll in Budget Billing so you’ll always know how much your bill will be! - Update your account profile (email address, mailing address and phone number) and manage your personal preferences.