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⚠️ Most reported problems ⚠️

Login
50.0%

Not working
25.0%

Something else
25.0%

problems reported in the last 24 hours

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Summary of Mr. Cooper Problems 😠👌🔥

- Payments selection is not respected

- Payments are applied incorrectly

- Customer service group can't explain why it's happening

- Offered refinancing when customers call to have payment corrected

  1 Reported Issues: 😵🆘🛟🚨📢

N. Mart
2023-11-02

Mr. Cooper website and 24/7 automated line down since October 31, 2023 9pm eastern time. Crashed in the middle of transaction. Outage continues as of Nov 2, 2023. Unable to contact anyone.

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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nationstar Mortgage Holdings Inc., developers of Mr. Cooper.




About this app

Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance.  With our app in your back pocket, managing your home loan can be easy and stress free.  Handle the basics with ease — safely and securely make payments or set up AutoPay.  View your home’s value and equity as they change over time.  Get potential loan options based on your goals.  Keeping track of your mortgage with Mr.  It’s simple, quick, and secure.  Cooper is more convenient than ever.  We make finding our communications convenient and hassle-free.