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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Connection
33.3%

Login
33.3%

Something else
33.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Mr. Cooper Problems 🔥

- Payments selection is not respected

- Payments are applied incorrectly

- Customer service group can't explain why it's happening

- Offered refinancing when customers call to have payment corrected

📋 1 Reported Issues:

N
N. Mart 2023-11-02

Mr. Cooper website and 24/7 automated line down since October 31, 2023 9pm eastern time. Crashed in the middle of transaction. Outage continues as of Nov 2, 2023. Unable to contact anyone.

Showing 1-1 of 1 reported issues:

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Common Mr. Cooper Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Mr. Cooper iPhone Issues and Solutions

  2. Mr. Cooper Android App Issues and Solutions


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