Tim Hortons Status

App not working

App pop up that cant be dismissed, app unusuable

I have the app on my phone for years and in along I haven't had an issue .. this past 2 days I cannot use it .. I'm really sorry I'm 68 and not very good at this :(

sign into tims app. No menu just lines. so cannot order from app.

downloaded and installed tim Hortons app (3 times) from playstore . when trying to open app the message "tim hortons has stopped" appears and "close app" is the only option. is there a minimum android release needed since app works perfectly on different newer samsung cell phone device?

Offers: "Your offers are on their way..." Nothing!! Cannot get my offers.

Same like others. The menu does not load up/show on app. Only blank spaces but invisible order items. Other tabs work. This on new iPad and new app installed

Menu items not loading. I can see fav and recents but not the general menu.

My tim app does not pay sometimes

I get tims maple leaf then shuts down. Somehow I get points when i use my card but cant use any offers. How can I fix??

I cannot redeem any offers? i cannot pick what product i want to use my points on! What the heck did you do when your company updated the app, frustrating! D Saska

For way over month after uninstalling, installing, made numerous complaints by email, Tim site just comes up saying site not working, only shows the Tims failed maple leaf emblem, started working on lap top after a month, but android phone still no operation, company this large is a huge failure for this to go on this long.

Unable to open Tim Hortons app on my Samsung phone. It just won’t open for a mount. I reinstalled it a dozen times or more. Nothing works. Meanwhile it works on my son iPad. Very frustrating when trying to order at Tim’s.

I cannot access my account because I change my email address. I opened another account and it does not work. How can I speak with someone?

Could not redeem my $25 gift card on my app that I won on roll up the rim. I went to scan on my app but could not click on Tim card on next page and then scroll down to transfer balance

For a number of weeks I cannot enter the hockey tournament. It consistently takes two prompts of “Discover” to get to the hockey option, which, when chosen, knocks me back to the discover page…. Very frustrating. Even after rebooting my phone, no change.

Found out that you cannot use the Brave browser if you have received a "share your rolls" from someone. Firefox works.

cannot sign in. tried to update but cannot do.

app will not open on my phone . ok on my pc .

Same as Richard Eves, I have Samsung phone, same model, and the app will not open or stops running. I can't use it at the restaurant to see your menu, my offers, my point balance ...nothing. TIM HORTON, you need to FIX this because when your roll up the rim event happens and I can't use my phone's app, I'm going to blow up all your social media platforms until I get equal chances of winning prizes and using your app. TIM HORTONS FIX THIS ISSUE WITH YOUR APP NOT OPENING OR WORKING ON ANDROID PHONES!!!!!!

Unable to open Tim Hortons app on my Samsung phone. It just won’t open . I reinstalled it a dozen times or more. Nothing works. Meanwhile it works on my iPad. Very frustrating when trying to order at Tim’s.

2/27/2023: The Tim Horton’s app will not reload from my Visa card anymore. Shows a confirmation of the reload transaction but it doesn’t reload. Help! Todd Lincoln tllincoln65@redacted

The online ordering deal, has fallen through Tim Horton's hands.... it's been down since Feb 22nd 9pm EST (currently 10:20AM EST) and I can't even get anything to eat or drink with whatever remaining points I have on my account.

I suggest Tim Hortons gets off their a&^ and fix these problems. I loaded $50 the other day and it's never showed up on my account and when I turn the scan & pay on the QR code never shows and I have to completely log out to remove the blanc page. someone needs to be held accountable here

i just updated to the new tims app and now it won't open at all. it just crashes everytime in try.

tim hortons app says. app has stopped everytime I try the PP

For the past month when I try to open my Tim Horton's app a message appears that says Tim Hortons has stopped and suggests close app or send feedback. Neither option helps. I have a Samsung Galaxy A5 model SM-A520W android phone. I have gone through all the device maintenance, have 2.1 plus G memory free plus reformatted SD card. I have restarted, removed and reinstalled the app and searched the internet for suggestions. Help please! I can not access Tim Horton's for ordering.

i tried to connect or sign in tio tim hortons app but say the connection sign in dont work

Keep getting "Bummer" message. For the last couple of days.

Rewards program not updating. Last event was hockey points from 11/23/2022. Uninstalled the app and reloaded it. Still the same problem. How do I fix it? Thanks.

I no longer have access to the email on my account. As such I have lost $30.00 plus 630 points.

i have tried to sign into my rewards several times over the last few days with my email address and get "Something went wrong". Any suggestions as to how to proceed? Thanks

My app has stopped working

It took $10 from my bank account but never showed up on the app, now I’m getting errors when I try to load again

I want to unsubscribe my account.

Trying to open app on Android phone. Get message "something went wrong at our end". Had this problem for over a week now. Tryed updating app, and uninstalling and reinstalling. No luck. Guess the $20 I put in that account is gone.

My app on my iPhone does not launch. I have tried to reboot the iPhone, remove it from my homescreen and then add it again. However, the synced app on my iPad will launch but it will not show the scan to pay option. I can see the points I have and the amount left on my Tim Card but that's all.

Can't get to my promo code or don't know where to find it. I've entered the no.on the back of my new card and then it asks me for the code

Scan my order but rolls up dont appear. Fourth time still dont

Tried to go on lunch break and use app and says “bummer something wrong on our end, look at menu while we fix it”…. Can’t look at anything because that message is all that happens. Been over an hour of this now. Can’t scan my cup either. Frustrated

"Something went wrong - an error occurred signing in". This happens when on the app and web site. When I try to create an account, I am told that it exists (it does). I cannot log in.

NOT WORKING SCREEN TURNS RED THEN WHITE STAYS WHITE NO MOVEMENT