Rite Aid Pharmacy app not working? crashes or has problems?

Rite Aid Pharmacy Status


I have a problem with Rite Aid Pharmacy

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7 Problems reported in the last 24 hours

Most reported problems

Something else
61.1%

Login
33.3%

Connection
5.6%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
K
Kelley Decker:

[Solved] I can’t access new refills available. It keeps saying to verify patient info.

J
James Anderson:

The link in txt msg to prepay is not wirkink

📋 11 Reported Issues:

L
Linda L Covey 2023-09-20

Pay'n go does not work with Bartell link

F
Former CVS Customer 2023-06-07

I have been unable to pull up my prescriptions on the Rite-Aid app for a couple weeks now. The app invariably tells me to try again in a few seconds, but it never works. This was never a problem with the CVS app.

W
Wendy Koonz 2023-05-27

When I try to access my prescriptions on the app an alert pops up saying: Alert the server failed to communicate with us. This has been happening for at least a week now. I have uninstalled and reinstalled the app and I have updated my iPhone. This is how I deal with getting my refills. When is this going to be fixed?

T
Tina 2023-05-25

The app will not show any of my prescriptions.

T
Tammy Cone 2023-05-22

I can’t check my meds

L
Lori Washington 2023-05-22

Pay n Go is not working when I get the text. It just stays on the rite aid app. I never had this problem before. It's been going on for weeks.

A
Angela L Marsh 2023-05-20

Pay & Go for prescriptions and delivery not working. I click on the pay link and it just goes back to the rite aid app!

D
David Koeller 2023-05-18

The server failed to communicate

A
Anne Crivelli 2023-05-15

I'm unable to pay for prescriptions when I get the text.

S
Stacey Steger 2023-04-28

Rite Aid app Pharmacy section is totally blank. My current medications list is gone. The filled medications ready for pick up are gone.

K
Kristin Martin 2023-01-28

When I try to pay it doesn't go through. I used to always pay ahead to save time, now I can't.

Showing 1-11 of 11 reported issues:


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Developer: Rite Aid




‼️ Outages Happening Right Now

  • Sep 09, 2025, 12:45 AM

    a iOS user from Portland, United States reported problems with Rite Aid Pharmacy : Login

  • Jun 09, 2025, 04:51 AM

    a Windows user from Weed, United States reported problems with Rite Aid Pharmacy : Login

  • Jun 08, 2025, 06:32 PM

    a AndroidOS user from Port Orchard, United States reported problems with Rite Aid Pharmacy : Login

  • Jun 08, 2025, 06:31 PM

    a AndroidOS user from Port Orchard, United States reported problems with Rite Aid Pharmacy : Login

  • Jun 07, 2025, 04:07 PM

    a iOS user from Redlands, United States reported problems with Rite Aid Pharmacy : Login

  • Jun 07, 2025, 03:59 AM

    a AndroidOS user from Byesville, United States reported problems with Rite Aid Pharmacy : Connection

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