SYLVANIA Smart WiFi app not working? crashes or has problems?

SYLVANIA Smart WiFi Status


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⚠️ Most reported problems ⚠️

Something else
82.4%

Crashes
11.8%

Not working
5.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of SYLVANIA Smart WiFi Problems 😠👌🔥

- Unable to connect to the app with all bulbs that came in the box

- Alexa responds with "I found several" when asked to turn on bedroom or living room lights

  14 Reported Issues: 😵🆘🛟🚨📢

Michael H
2022-07-29

Out of the blue, we now have a 70s type disco in the primary bedroom. Lights won't connect so now we're stuck with them cycling through multiple color patterns and combinations.

Eric
2022-07-20

App not working but thank goodness my Amazon Alexa software can still control them! You can even use alexa to change the color and brightness of them.

Ronald D Hall
2022-07-19

App isn't loading. Will get to the "SYLVANIA" screen but then the app crashes after several minutes of sitting there.

John
2022-07-18

Same for me. Stopped working a couple of days ago. Surly they will address the issue and post an update to the app.

Angela
2022-07-18

Same as everyone else, Google wifi app stopped working yesterday, still works for now on husband's iPhone though. So I have purple lights forever on super dim ;)

Vanessa
2022-07-18

App is not loading correctly.

Dave
2022-07-18

Same as everybody else. App is dead, not passing the 'wifi' initial screen, and has been removed from the play store. Only alternative is a Bluetooth app that doesn't see the wifi a19 bulbs. Wth?

Jerry
2022-07-17

Like all the rest, I've been using the app for years and it now just does not work. I see they removed the app from Play Store and replaced it with a Bluetooth version which is absolutely useless to those of us who are using wifi! Absolute abandonment by Sylvania. They just turned all the damn bulbs of theirs that I bought into garbage. Shall NEVER use their products again. Absolute CRAP!

Andrewki
2022-07-17

App isn't loading. Will get to the "SYLVANIA" screen but then the app crashes after several minutes of sitting there.

Richard Jackson
2022-07-17

I've used this app for 2yr.. Now it's not working. App not loading..

Brittany
2022-07-17

The Sylvania Smart WiFi app loads to a screen with the logo and word "WiFi" but nothing else.

Edward Nelson
2022-07-16

App stopped working 2 days ago. I have used it daily for the past couple of years. I have tried all the suggested fixes and nothing has worked. I can no longer control my lights in my house. This really sucks because we have about 15 of these bulbs

Jeffrey Fairbanks
2022-07-16

App not working, will not go past screen with WiFi icon with roof above. As far as I know, it began yesterday - but I have not used the app in several days as the lights are on schedules. I have removed the app and reinstalled. Same results. App is working on my wife's device. Both of us are using Samsung S21's.

Ben
2022-07-15

App isn't loading. Will get to the "SYLVANIA" screen but then the app crashes after several minutes of sitting there.

Showing 1-14 of 14

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Common SYLVANIA Smart WiFi Problems & Solutions. Troubleshooting Guide

       


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E-Mail: [email protected]

Website: 🌍 Visit SYLVANIA Smart WiFi Website

Privacy Policy: https://www.ledvance.com/professional/company/about-ledvance/privacy-policy/index.jsp

Developer: LEDVANCE LLC


78.95% Contact Match

Developer: LEDVANCE LLC

E-Mail: [email protected]

Website: 🌍 Visit SYLVANIA Smart Home Website



About this app

Manage your SYLVANIA Smart WiFi devices with SYLVANIA Smart WiFi App. • Quick and Easy Setup – connect new devices in seconds. • Organize your devices by groups and rooms to control them with a simple touch. • Control your devices from anywhere – turn on/off, customize the brightness and color to match your mood, an occasion, or the time of day.  It’s as easy as, “Alexa, turn the lights to red,” or say, “Hey Google, dim the lights to 50%. • Use default dynamic presets of color effects or customize your own. • Sync your compatible color lights to the sound of your music and have a party. • Regulate your circadian rhythm with Bio-Adaptive Lighting mode with compatible lighting devices.  You can use SYLVANIASmartWiFi to control your devices wherever you have an internet connection. • Voice control – use Amazon Alexa or Google Assistant smart speaker to control your devices with just your voice.  The light will automatically change color and brightness based on the time of day. • When away from home, use the Vacation Mode to fool burglars. • Create automations to simplify your life.  Set timer to turn on the lights to wake you up in the morning.  You can even use it to indicate the weather – for example turning the light to blue if it’s raining outside.  You can use the default setting or customize your own setting.  Never return home to a dark house.  Rethink, reimagine, and relive your home experience with SYLVANIA SMART+ devices.