MyLebara app not working? crashes or has problems?

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90 User reports:
App has problems
 User reports 90

⚠️ Most reported problems ⚠️
Login
32.3%

Not working
26.3%

Crashes
19.2%

Something else
9.1%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
John Shepherd:

[Solved] Trying to use app but screen filled with a message about location allowing can not get passed message

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solution
A
Adam Sudol:

screen with background location usage on and cannot cannot be removed

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solution
A
Adam Sudol:

screen with background location usage on and cannot cannot be removed

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solution
A
Adam Sudol:

screen with location on info cannot be removed

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solution

📋 9 Reported Issues:

M
Mike Webster 2024-04-24

When checking Usage details of calls and texts, the times displayed are not 24 hour clock times. It shows that I made a call at 03.45 when it was 15.45.

I
Ian David Parkinson 2024-04-03

From 29th March I have lost internet connection with "network not available" message in France. plenty of minutes,tects & data left but internet not connecting. Fine until then! Checked settings - all,ok. Number is 00 44 7312 094 682. Can't see any App issues. Is there a solution please?

P
Paul Wilberforce 2023-11-14

If the new monthly top is €7 minimum, why can I not add €7 credit? ( Only multiples of 5)

S
Sukhbir Singh 2023-10-17

I have same problems since updating my iPhone- app does not open and crashes

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R
Richard 2023-10-17

Lebarra app updated to new one, When I select the app, it freezes, it just displays lebarra and the colorgul background, ive rebooted and still getting the same problem

G
George Sherlock 2023-10-16

I have just applied the latest updat to MyLebara app on my iPhone6. Since the update has been installed it has failed to load. When the icon is pressed it paints the screen then after several second it flips back to showing all thesmall icons on the phone screen. Also I logged into my account on my laptop. In my accpunt it show my number as being inactive. However I am able to make phone calls using my mobile phone. Please explain how to get the app to work and why i am being told that my number is inactive. Thanks. GS

D
David Whalley 2023-10-16

My lebara app on iPhone has stopped working today. It takes a while looking like it is loading before it bounces out to Home Screen without loading into app. The icon has changed too, so I assume the issue is following the app being updated?

S
Salim Hossain 2023-10-13

Hi, i need to my lebara account number and have to cancle auto top up . My phone number is 0414756706. thanks.

F
Florin 2023-09-23

Doesnt show my tariff in app.. I paid for the 24 months contract and I didnt get it.

Showing 1-9 of 9 reported issues:

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Common MyLebara Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. MyLebara iPhone Issues and Solutions

  2. MyLebara Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: mylebara.app@lebara.com

Website: 🌍 Visit MyLebara Website

Privacy Policy: https://mobile.lebara.com/gb/en/privacy-policy

Developer: Lebara Media Services Limited




‼️ Outages Happening Right Now

  • Mar 29, 2025, 09:16 AM

    a user from Paris, France reported problems with MyLebara : Crashes

  • Mar 27, 2025, 04:14 PM

    a user from Christchurch, United Kingdom reported problems with MyLebara : Login

  • Mar 04, 2025, 01:13 PM

    a user from Saint-Denis, France reported problems with MyLebara : Not working

  • Feb 14, 2025, 02:22 PM

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