Sonos app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
56.7%

Something else
26.7%

Login
13.3%

Audio
3.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Sonos Problems 🔥

- Won't connect to WiFi

- Alarms sometimes work

- Forced to use subscription

- 30-second commercials

- Won't play 80% of songs

- Automated configuration issues

- Manual setup process fails

📋 8 Reported Issues:

S
Stephen Gallagher 2023-07-19

Android App crashes when trying to find device (Play:1). Latest Android and app versions. I will look to revert to an earlier app version. I now have a brick fo a speaker

C
Charles Edward Huggins III 2023-04-06

Have Sonos Connect hard wired to router and home theater amp. Music library in on HP laptop and connects to Sonos Connect wirelessly. Music ALWAYS cuts out. Have tried all the "solutions" (unplug the Connect, reboot router) and nothing works. Can not get app to work on Samsung Galaxy 22+ "Sonos closed because this app has a bug." LONG term Sonos user and VERY ticked off at present. Any solutions? One rec was to change the channel, but that requires (as I understand) going through the Sonos app. Grrr....

E
E. 2023-03-05

Sonos app keeps stopping when i change volume. This operation shuts down app "sonos keeps stopping" label appears. Music continues. Pls help.

J
Jason Kent 2023-01-20

Sonos 2 app crashes every time I open it . I have tried restarting my phone and reinstalling the app and it still won't open gets stuck then crashes

S
Samuel De Moor 2022-07-28

Sonos app crashes when i try to.open it

R
Rebecca Mikulic 2022-07-27

Sonos App crashes every time you select system

L
Liz McLachlan 2022-07-16

We can’t log into the app. We are trying to reset the password but the email verification link takes us back to the reset password page - a death loop. What do we do to fix this? We have just downloaded the latest version of the app.

K
Keith Saunders 2022-04-22

Sonos 1 (4of them) and play at all play sound from TV and also play sound via Airplay from my iPhone 13 pro. Voice services (Alexa) also works fine. However I cannot play anything from the Sonos app on my phone.

Showing 1-8 of 8 reported issues:

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Developer: Sonos, Inc