GO Sharing app not working? crashes or has problems?

GO Sharing Status

Last Updated on 2024-12-02 by goUrban e-Mobility GmbH

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Crashes

40.0%

Not working

40.0%

Something else

20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of GO Sharing Problems 😠👌🔥

- Full of bugs

- Poor customer service

- Refunds are not guaranteed

1 Reported Issues: 😵🆘🛟🚨📢

Leroy

2022-11-06

Hello, today is the first day i tryed the GO sharing scooters and app, its amazing and a fantastic system! but i do have 1 problem with it, whenever i set my scooter in the green area i want to end the ride, the app on my phone crash, it is constantly no matter what i do, it asks to restart the app but that doesnt work, ofc i can go to the service desk to get help but i want to know why and i hope that u can fix it,

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Common GO Sharing Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GO Sharing app on iOS and Android devices. Solve all GO Sharing app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GO Sharing iPhone Issues and Solutions

GO Sharing iOS app crashes, not working, errors
GO Sharing iOS app network issues
GO Sharing on iOS has black/white screen

GO Sharing Android App Issues and Solutions

GO Sharing has errors/crashing/not working
GO Sharing server network connectivity issues
GO Sharing has black screen

GO Sharing iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GO Sharing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GO Sharing app crashes or not working on Iphone (iOS):

Close and restart the GO Sharing app on iPhone
Update GO Sharing app to the Latest Version for iOS
Uninstall and reinstall GO Sharing iPhone app
Update your iPhone to the latest iOS version

Fix GO Sharing on iPhone unable to connect to server/internet connection issues::

To resolve GO Sharing network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GO Sharing black/white screen (blank screen) on iPhone:

Follow the GO Sharing iOS app troubleshooting guide Here →

GO Sharing Android App Issues and Solutions

Fix GO Sharing not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GO Sharing app issues:

Force Stop the GO Sharing App
1. On android, goto "Settings" » click GO Sharing app. » click "Force Stop".

Update GO Sharing to the latest version on PlayStore

Clear GO Sharing App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GO Sharing app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GO Sharing.

Fix GO Sharing unable to contact server/ GO Sharing internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GO Sharing » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GO Sharing » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GO Sharing on android.

Solve GO Sharing black/white screens issue on Android:

Follow the GO Sharing android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at goUrban e-Mobility GmbH, developers of GO Sharing.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GO Sharing Website

Privacy Policy: https://www.go-sharing.nl/privacy/

Developer: GO Sharing

About this app

Find a sharing vehicle near you, easily start it with GOSharing and enjoy your ride. Finished driving? Once you have downloaded GOSharing and created an account, you can find all available GO Sharing vehicles in GOSharing . You can send us an e-mail via, the "Email support" button or the chat function in GOSharing ! Park within the service area and end your ride in GOSharing . Have any questions? With the GO Sharing app, you can find e-bikes and e-scooters near you. One app, thousands of vehicles! Discover your city in a fun and quick way. In this release, we have made several bug fixes and performance improvements.