Contact GO Sharing Support
Company Name: goUrban e-Mobility GmbH
About: We provide solutions that help rental shops increase utilisation, get online, accept payment,
maintain accounts and manage user.
Headquarters: Bangalore, Karnataka, India.
GO Sharing Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@go-sharing.nl
Website: 🌍 Visit GO Sharing Website
Privacy Policy: https://www.go-sharing.nl/privacy/
Developer: GO Sharing
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3 Most reported problems 😔💔
Terrible app and support service
by Sandro768
I rented a bike, drove 15 minutes, parked, took a photo and stopped a rental, and went home. Possibly some error happened in their app because it’s full of bugs and when I opened the app hours later to rent another bike the previous bike was still under rent. I contacted support and I was told I would be charged the full price and if I’d contact them via email I’d receive a refund. After doing so and making several attempts to get a refund I haven’t received it to this day.
Failure of bikes and failure of app.
by Effenu79
Looked at over a dozen bike. Most are not able to be used. Tried to messages customer service. They kept closing that chat after waiting 30 minutes to chat. The one bike I was able to use had a bad pedal and they charged me 2 euro for 30 seconds of use. Complete failure of the entire app and product and customer support.
New app destroyed everything
by Satum111
The new app shows only 1 scooter available, whose price is 6€ per minute for RESERVING, 1€ per minute for driving… they really messed everything up, switching to other scooter providers
Have a Problem with GO Sharing by BinBin? Report Issue
Why should I report an Issue with GO Sharing by BinBin?
- Pulling issues faced by users like you is a good way to draw attention of GO Sharing by BinBin to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a GO Sharing by BinBin customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using GO Sharing by BinBin.
