MyID app not working? crashes or has problems?

MyID Status

Published by MyTel on 2023-12-07

MyID - Your one stop place for all your digital needs! The more you use, the
more you benefit! MyID will change how you live your digital life! MyID will
change the way you connect: - You can send a message or make a high quality
phone - Connect with your friends & family with Call-out & SMS to all Mytel
subscribers - Thousands friends are around you. Enjoy the music together with
new friends with exciting “Dating” feat.

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Common dislikes about MyID app

- App is not stable and often has errors

- App does not show balance and personal data

- App is owned by a military dictator who illegally detained the government officials and takes control of Myanmar

Have a Problem with MyID – One ID for Everything? Report Issue

Common MyID Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyID app on iOS and Android devices. Solve all MyID app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyID iPhone Issues and Solutions

MyID iOS app crashes, not working, errors
MyID iOS app network issues
MyID on iOS has black/white screen

MyID Android App Issues and Solutions

MyID has errors/crashing/not working
MyID server network connectivity issues
MyID has black screen

MyID iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyID app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyID app crashes or not working on Iphone (iOS):

Close and restart the MyID app on iPhone
Update MyID app to the Latest Version for iOS
Uninstall and reinstall MyID iPhone app
Update your iPhone to the latest iOS version

Fix MyID on iPhone unable to connect to server/internet connection issues::

To resolve MyID network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyID black/white screen (blank screen) on iPhone:

Follow the MyID iOS app troubleshooting guide Here →

MyID Android App Issues and Solutions

Fix MyID not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyID app issues:

Force Stop the MyID App
1. On android, goto "Settings" » click MyID app. » click "Force Stop".

Update MyID to the latest version on PlayStore

Clear MyID App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyID app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyID.

Fix MyID unable to contact server/ MyID internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyID » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyID » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyID on android.

Solve MyID black/white screens issue on Android:

Follow the MyID android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MyTel, developers of MyID.

100% Contact Match

Developer: Telecom International Myanmar Limited

E-Mail: [email protected]

Website: Visit MyID Website

About this app

Enjoy the music together with new friends with exciting “Dating” feature. - Never run of out entertainment! - Now you can manage many Mytel accounts and services at the same time. So convenient! - Earn points and exchange loyalty points for many benefits from Mytel and our partners. The more you use, the more you benefit! this app will change how you live your digital life! - Thousands friends are around you. this app - Your one stop place for all your digital needs! Your one stop place for all your digital needs! It will change the way you live your digital world! Set up your account today! (*) this app is a product of Mytel Telecom Myanmar. The higher you rank, the more benefit you gain! The more you use, the more you benefit with many this app features! Live more, get more with this app.