MyID Status

Last Updated on 2026-04-26 by MyTel

I have a problem with MyID

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Most reported problems

Connection

50.0%

Crashes

50.0%

- App is not stable and often has errors

- App does not show balance and personal data

- App is owned by a military dictator who illegally detained the government officials and takes control of Myanmar

Common MyID Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyID network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyID App
1. On android, goto Settings » MyID » click [Force Stop]

Clear MyID App Cache and Data:
1. On android, goto Settings » Apps » MyID » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyID.

On android, goto Settings » Apps or Manage Apps tab.
Click MyID » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyID » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyID

E-Mail: [email protected]

Website: 🌍 Visit MyID Website

Privacy Policy: http://mocha.com.vn/mytel/policy.html?hl=en&ct=us

Developer: TELECOM INTERNATIONAL MYANMAR COMPANY LIMITED

Apr 15, 2026, 11:06 AM
a iOS user from Hamburg, Germany reported problems with MyID : Crashes
Aug 15, 2025, 07:40 PM
a Windows user from Munich, Germany reported problems with MyID : Connection
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