Are you having issues? Select the issue you are having below and provide feedback to SMG Theaters.
- Food delivery during the movie can interrupt the viewing experience
- Charging for celery and carrots seems unnecessary
- App does not allow for online food ordering or takeout
- App has trouble finding theater locations
- App is not helpful for requesting refunds or changing dates
- Points system is unclear.
Cannot redeem free Access ticket. Option for redeem is on screen. For Openhiemer movie. It's not on the "no pass" list. Plenty of seats in theater, but get this message below. The SMG app for phone gets a "connection error" contact customer service. OOPS There are not enough seats available to satisfy your request. Please adjust the ticket quantity and try again.
Complete guide to troubleshoot SMG Theaters app on iOS and Android devices. Solve all SMG Theaters app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Studio Movie Grill, developers of SMG Theaters.
The all-new Studio Movie Grill ticket app is the easiest way to purchase reserved seating for the biggest movies of the year at your local SMG. Browse movie listings and showtimes, purchase tickets, save ticket confirmations, and sign up for SMG Access to get points with every ticket purchase. Plus, earn rewards with SMG Access® – the only theater loyalty program that rewards you while giving movies and meals to deserving neighbors in your community. Thanks for downloading and installing our app! We appreciate your feedback and constantly want to improve the SMG experience online.