Amazon Music app not working? crashes or has problems?

Amazon Music Status

Last Updated on 2024-10-30 by AMZN Mobile LLC

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Summary of Amazon Music Problems 😠👌🔥

- Mistakenly put music from other artists into the data

- Takes a long time to fix issues

- Cannot claim artist profile

Have a Problem with Amazon Music for Artists? Report Issue

Common Amazon Music Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Amazon Music app on iOS and Android devices. Solve all Amazon Music app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Amazon Music iPhone Issues and Solutions

Amazon Music iOS app crashes, not working, errors
Amazon Music iOS app network issues
Amazon Music on iOS has black/white screen

Amazon Music Android App Issues and Solutions

Amazon Music has errors/crashing/not working
Amazon Music server network connectivity issues
Amazon Music has black screen

Amazon Music iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Amazon Music app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Amazon Music app crashes or not working on Iphone (iOS):

Close and restart the Amazon Music app on iPhone
Update Amazon Music app to the Latest Version for iOS
Uninstall and reinstall Amazon Music iPhone app
Update your iPhone to the latest iOS version

Fix Amazon Music on iPhone unable to connect to server/internet connection issues::

To resolve Amazon Music network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Amazon Music black/white screen (blank screen) on iPhone:

Follow the Amazon Music iOS app troubleshooting guide Here →

Amazon Music Android App Issues and Solutions

Fix Amazon Music not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Amazon Music app issues:

Force Stop the Amazon Music App
1. On android, goto "Settings" » click Amazon Music app. » click "Force Stop".

Update Amazon Music to the latest version on PlayStore

Clear Amazon Music App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Amazon Music app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Amazon Music.

Fix Amazon Music unable to contact server/ Amazon Music internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Amazon Music » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Amazon Music » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Amazon Music on android.

Solve Amazon Music black/white screens issue on Android:

Follow the Amazon Music android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AMZN Mobile LLC, developers of Amazon Music.

About this app

Amazon Music for Artists unlocks opportunities that empower artists to succeed - however they define it. Stay connected by following us on Instagram at instagram. com/amazonmusicforartists - and visit artists. this app. com to learn everything you need to know about navigating success on Amazon including opportunities, best practices, FAQs, and more.