PhotoShare Frame v2 app not working? crashes or has problems?

PhotoShare Frame v2 Status


I have a problem with PhotoShare Frame v2

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⚠️ Most reported problems ⚠️

Something else
60.0%

Connection
20.0%

Not working
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PhotoShare Frame v2 Problems 😠👌🔥

- Spent 45 mins on the phone with the manufacture for them to tell me there is an issue with the iPhone app and it will NOT connect to any frames.

- They then go on to say that they can add the frame to my app by opening a ticket which would take time for them to add…. but anyone else who wants to add the frame to their app they would then have to call the company and do the same thing of sitting on hold and having the frame manually added😂🤦‍♀️

- I purchased 4 to give as Xmas presents and have returned them as they are not user friendly and they do not know when the app will be fixed.

- I️ cannot get my app to recognize my frame ID.

- I’ve tried to upload photos in so many ways and can only do it through my desktop.

- The email is not working, the app doesn’t recognize the frame ID, and on the desktop, I️ can only do one at a time.

- I️ bought so the whole family could share to these and it’s been a headache.

- The original, highly rated app is “not available in my area” I️ live in the US, where I️ bought the frame.

  3 Reported Issues: 😵🆘🛟🚨📢

Kathleen Visser
2024-10-20

App says photo has been sent, but it's not on frame

Liz S
2023-12-13

The photoshare frame V2 will not work with Shutterfly app to send pictures to my frame. Please help if you can. Thank you :)

Jacob
2022-12-25

I can’t send photos from the app to my frame

Showing 1-3 of 3

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Common PhotoShare Frame v2 Problems & Solutions. Troubleshooting Guide

       


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About this app

Simply select your favorite photos & videos, select one or more PhotoShare Frames as the destination and Send.  Use PhotoShareFramev2 to send multiple photos and video clips to up to 10 PhotoShare Frames at once.  With newer frames, you can now enhance your photos with fun Digital Effects like cameos and borders.  You can even add filters, crop photos for the perfect fit, and personalize them with captions.  Companion App for the PhotoShare Smart Frame.  Your memories will arrive in seconds, ready to be enjoyed by family & friends!  The Disney PhotoShare Frame is published by Switchmate Home LLC under license from Disney.