Contact PhotoShare Frame v2 Support
Company Name: Switchmate Inc.
About: Companion App for the PhotoShare Smart Frame. Simply select your favorite photos
& videos, select one or more PhotoShare Frames as the destination and Send.
PhotoShare Frame v2 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Switchmate Inc.
Verified email ✔✔
E-Mail: support@photoshareframe.com
Website: 🌍 Visit PhotoShare Frame v2 Website
Privacy Policy: https://www.mysimplysmarthome.com/privacy-policy-and-terms-of-service/
Developer: SimplySmart Home by Switchmate
5 Most reported problems 😔💔
Need someone to contact me about my frame. Less than a year old and having issues
The quality of this PhotoShare product has gone downhill. Customer service doesn’t exist !!! The product is not cheap and why would you charge $5 for on line help after paying $100 plus for the product and it is brand new. We own 13 photo frames from years back and it worked great and purchase a few more this year for friends and family this year. Go figure now there are issues with downloads, trying to connect and share pictures!!! Would be nice if they post the reasons of why they don’t answer the phones, why they are charging $5 for online support and why is the product not working. Guess it is time to notify BBB.
Terrible.
by LtsNotMeItsYouHomie
At first it was a great and worked super well. And then I got a new phone which meant I had to install the app on my new phone and log back in. Well now not a single email of mine works for it to log in. I tried to find help and good luck with that ha. Takes you to a blank page basically. I went as far as making a new account and then it wouldn’t log me in with the information I just used to set up a new account. So I don’t get to ever add more photos to my frame. Pretty lame.
Frame won’t connect to app due to company issue
by Rrrrrrrr12348
Spent 45 mins on the phone with the manufacture for them to tell me there is an issue with the iPhone app and it will NOT connect to any frames . They then go on to say that they can add the frame to my app by opening a ticket which would take time for them to add….but anyone else who wants to add the frame to their app they would then have to call the company and do the same thing of sitting on hold and having the frame manually added😂🤦♀️ I purchased 4 to give as Xmas presents and have returned them as they are not user friendly and they do not know when the app will be fixed.
APP NOT RECOGNIZING FRAME ID
by Caseyy2989
I️ cannot get my app to recognize my frame ID. I’ve tried to upload photos in so many ways and can only do it through my desktop. The email is not working, the app doesn’t recognize the frame ID, and on the desktop, I️ can only do one at a time. I️ bought so the whole family could share to these and it’s been a headache! The original, highly rated app is “not available in my area” I️ live in the US, where I️ bought the frame. Please fix!!!
Have a Problem with PhotoShare Frame v2? Report Issue
Why should I report an Issue with PhotoShare Frame v2?
- Pulling issues faced by users like you is a good way to draw attention of PhotoShare Frame v2 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PhotoShare Frame v2 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PhotoShare Frame v2.
