Frame Grab app not working? crashes or has problems?

Frame Grab Status

Published by Tranquillity Base on 2023-12-16

Frame Grab provides you to extract frame images (JPEG) from your videos on your
iOS device very easily. ◇◇◇ How to Use ◇◇◇ ◆The list of videos
category-by-category in your device appears.

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Common Frame Grab Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Frame Grab app on iOS and Android devices. Solve all Frame Grab app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Frame Grab iPhone Issues and Solutions

Frame Grab iOS app crashes, not working, errors
Frame Grab iOS app network issues
Frame Grab on iOS has black/white screen

Frame Grab Android App Issues and Solutions

Frame Grab has errors/crashing/not working
Frame Grab server network connectivity issues
Frame Grab has black screen

Frame Grab iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Frame Grab app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Frame Grab app crashes or not working on Iphone (iOS):

Close and restart the Frame Grab app on iPhone
Update Frame Grab app to the Latest Version for iOS
Uninstall and reinstall Frame Grab iPhone app
Update your iPhone to the latest iOS version

Fix Frame Grab on iPhone unable to connect to server/internet connection issues::

To resolve Frame Grab network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Frame Grab black/white screen (blank screen) on iPhone:

Follow the Frame Grab iOS app troubleshooting guide Here →

Frame Grab Android App Issues and Solutions

Fix Frame Grab not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Frame Grab app issues:

Force Stop the Frame Grab App
1. On android, goto "Settings" » click Frame Grab app. » click "Force Stop".

Update Frame Grab to the latest version on PlayStore

Clear Frame Grab App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Frame Grab app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Frame Grab.

Fix Frame Grab unable to contact server/ Frame Grab internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Frame Grab » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Frame Grab » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Frame Grab on android.

Solve Frame Grab black/white screens issue on Android:

Follow the Frame Grab android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tranquillity Base, developers of Frame Grab.

19.05% Contact Match

Developer: Zsolt Kallos

E-Mail: [email protected]

Website: Visit Frame Grab Website

60.87% Contact Match

Developer: Frame Capture

E-Mail: [email protected]

Website: Visit Frame Capture Website

About this app

You can move the playhead frame-by-frame with tapping on the double-triangular buttons. ◆Saving #1: Tap the share button to save a frame image to the Camera roll, or send to other services. ◆Saving #2: Tap the gray round button to save a frame image to the Queues temporarily. FrameGrab does not support protected videos. (e. g. ◆Tap a video on a video list, and then the player view appears. ◆Move the playhead to the place you want to a photo extracted. After that, you can save/share multiple photos in the Queues to the Camera roll, or send to other services at a time. ◆Images in the Queues may be cleared when FrameGrab is updated. Frame Grab provides you to extract frame images (JPEG) from your videos on your iOS device very easily. ◆The list of videos category-by-category in your device appears. Embed a geo-tag data as exif metadata to photo files extracted. Embed a date-time of shooting as exif metadata to photo files extracted.