Are you having issues? Select the issue you are having below and provide feedback to MUAMA Enence.
- Only translates voice to written speech
- Poor translations
- Requires a special hand held translator that costs $90
- Requires constant internet and connection to a $90 Bluetooth microphone
- Cannot get day one Chinese Mandarin correct
- Uses phone as a speaker, making it unnecessary
The phone app just keeps on scanning for a device and never finds one :(((
ENENCE NOT TRANSLATING OTHER PERSON
no connection
It is suppose to translate in Slovenian and that language is not working.
I can't connect to my android phone?
Same problem as everyone else. The phone app just keeps on scanning for a device and never finds one. The device keeps telling me it is connected
Same problem as everyone else. The phone app just keeps on scanning for a device and never finds one. The device keeps telling me it is connected. A pain in the proverbial.
Just tried installing the app. Same issues as listed above on Android. I can discover and connect the device through blue tooth no problem. The app however cannot find the device and connect, so it just sits there. Really annoying.
Fatal error to power on
Just received mine and it will connect to blue tooth but not phone to application. Tried on several phones with same result. Not happy and feeling like I purchased junk! BUYERS BEWARE!
My Muama Enence device is paired to my phone correctly but the app will not get past the pairing screen. will not lad languages
see all of the complaints above. both devices say connected, but report on app says not. other phone both devices say connected, but just keeps trying to connect. Can't speak to whether it will translate, haven't been able to use it yet.
My Muama Enence device is paired to my phone correctly but the app will not get past the pairing screen. Any assistance would be appreciated.
The device is paired but the app is stuck trying to pair... How do I get the app to work?
I can not get the volume high enough that another person can hear the translation? Going to Columbia soon and would like to use the device. Thanks, G. Mills
I cannot download the app as it says its too old for my phone
enence screen says loading ! waiting not loading for 10 minutes
enence and iphone 8 pair up fine. The phone recognizes enence. When I press the recognition tab, the phone says loading languages and shortly thereafter it says check your internet connection which then locks up the phone with check your internet connection present on the phone. The system had worked fine at one time. Internet presence and wifi is present on my laptop and other devices, so internet outside of the phone is fine. Help. Thanks, Rick
Thanks!I am on my second Muama translator. I am having the same problem as described below By Ian Anderson May 21 2022 I cannot figure out how to get the Enence translator to speak the translation (translation only appears in written form on the screen. Please help, Thanks!
After purchasing 2 devices, and connecting and installing the Muama enence Translater and app on a Samsung Galaxy s21 ultra and a Galaxy S10 ultra, both worked fine! But after a necessary factory reset of the S21 ultra and installing the app, the app keeps crashing, after startup it flashes for a moment and stops. Even after several times of restarting the phone and reinstalling the app it is not working. On the S10 it still works fine. Can you help me to get it work?
I cannot figure out how to get the Enence translator to speak the translation (translation only appears in written form on the screen. Please help, Thanks!
Complete guide to troubleshoot MUAMA Enence app on iOS and Android devices. Solve all MUAMA Enence app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Marius Buzaitis, developers of MUAMA Enence.
Then release the “A” button and your Enence Instant Translator will automatically translate your speech into a selected foreign language. Instant Translator allows two people speaking two different languages to hold a conversation with ease. Your foreign friend will hear your translated speech in a native speaker-like manner. Press button B - let your foreign friend speak. Just press the "A" button and start talking. Then release the “B” button and your Enence Instant Translator will automatically translate their speech back into your native language.