Contact MUAMA Enence Support
Company Name: Marius Buzaitis
About: Instant Translator allows two people speaking two different languages to hold a
conversation with ease.
Just press the "A" button and start talking.
MUAMA Enence Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with MUAMA Enence. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MUAMA Enence. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email ✔✔
E-Mail: support@enence.com
Website: 🌍 Visit ME Translator Website
Privacy Policy: https://enence.com/privacy
Developer: MUAMA
Read 18 Customer Service Reviews 😭😔💔
We have a long standing problem. I ordered 1 translator plus warranty. Price was $72.55. What I got was 4 translators plus warranties and was billed for them abought $235. I fought with your rep and American Express, my credit card company, about my responsibility. I lost! I'm eating the cost and am hoping to sell them on EBAY. Now American Express has sent me a letter stating that I have to pay the $72.55. The back up they copied from you shows $72.55 USD for the 4 translators "Dispute ID:dsp 239da9fc060m67bd3bb3. What is going on??
I tried to cancel order when I saw they were charging me for 4, I had only ordered 1. they sent them anyway! I received package on Jan. 4,2024. I returned it, unopened, On Jan.5,2024. I had already got stuck with one of these previously, from a different company. It did not work with my phone. I chalked that one up as a bad investment. When I did order it again, thinking it was a different kind, I find out it is the same one I had already got stuck with. Today is March7,2024 and I still have not received a credit from you. the review website will not let me post another review so that is why I am writing you. This place should be ashamed for scamming people with this merchandise. To finish, all I can do is pray for these people and ask God to forgive them.
I ordered one translator yesterday November 30th and was charged for 4 plus I was charged an extra $94. I contacted customer service 5 minutes after I received an email confirming this incorrect order. The Filipino gentleman I spoke to at Enence Support indicated that he would cancel my whole order and send me a confirmation. I never received a confirmation and when I tried to call back I could not get through to customer service and asked for a callback which I never received. I contacted Visa and have disputed this transaction. On top of that today I received an email saying my order had been shipped!!! I contacted Visa again and they are aware of this new development. If my order is not cancelled and I do receive a full refund including not being charged for the exchange rate within 24 hours Visa will be pursuing this matter. Please respond to this email.
I have had nothing but trouble with this device. At first the program was not compatable with my phone. after i got that solved I ran into problems with it cutting off when I spoke. When I leave the program and try to get back into it, it will not sync the phone with the device. I have to completely turn phone off and restart it. I have submitted 4 tickets to customer support and have never received a response. I paid with paypal. I will contact them to get my money back. Bet customer support will respond then
Very poor translation between English and German. Google translate is far better. I ordered 1 translator and 1 travel organizer. They sent me 4 travel organizers! Can't find a phone number for them. How do I return their stuff?!
The volume at the highest setting isn’t loud enough to hear the translation.
can't do anything with it
Enhance MUAMA does not work
Is there any way to enlarge the display sometimes you can't read it because it's longer than one line and I can't see it. it's important that I can see those words. can I enlarge that little square display box or do I have to stay with one line translation. thank you
I just received the Kitchen knife (Serial N°: TW20211210) and no complaints! I just would like to know how to order the : - Leather sheath -Sharpener And the relevant prices. Kindly let me have those informations ASAP. Tks, Stefano Nardi
F**k! It doesn't work at all! I finally figured out how to download the app 😅 but it still doesn't work, not the device at all, all it does is make a noise, a beeping sound, I want, I need my money back! 😫 especially when I can use goggle translated on my phone!
I want to return this and I keep getting the runaround! Send me the address!!!!!!
Having problem with installing the app on a Huawei cellphone. Have tried to uninstall and install again several times. The ikon is there but nothing happens when I press it. The device is working excellent with a Sony cellphone. Need help quickly because of a trip abroad in a few days.
How can I track my purchase
My Enence translator has very bad volume. I have tried all the various ways you suggest, redownloading the app, clicking the + sign but it does not change the volume. What can you do for me, thank you. Ken Hawthorne.
So bad that it’s entertaining
by Phoney McGee
If you’re reading this, I hope that you haven’t already purchased the scam of a device that pairs with this app. Picture a less accessible google translate that requires constant internet and connection to your $90 Bluetooth microphone. If this app simply used your phones mic it would be the same. It can’t even get day one Chinese Mandarin correct. Google translate is superior in voice recognition and you can download languages so you can use it offline. Please don’t purchase their translator device as it’s just a scam. Ships from china in 4-5 weeks and to return you must send to Lithuania for 15-20 dollars. The device doesn’t even speak, all voice “translations” (if you can call them that) come from my phone’s speaker! Most of the time the translations come out total nonsense. When they’re even a little bit close, it’s always a hilariously bad quarter translation that turns “I’d like to buy a new cell phone” into “I buy new sex handbag” 😂😂😂
A total joke.
Just giving 1 star for the bad advertising
by Good Game 645726
Buying a bunch of different webpages to write your own reviews of your own product... supposed to look like a blogpost
Trying to say it’s from Japan to sound smarter, prove the connection
Previously only available to world leaders, I doubt any if them would use your garbage
2 easy steps, I think most people here would argue otherwise
And, it basically just translates in your phone and uses your device as a speaker, why is it even needed
How about make a product you’re proud of and advertise the right way. Literally, all you get with enence is a 90 dollar speaker that you connect to your phone which does all the translations. You’re phone already has a speaker, why not use it with something like microsoft or google translate for free. All the good reviews are people who like it because it worked for them, but they don’t realize all the money they wasted and how immoral the advertising is.
App doesn’t open
by PitViper909
I bought the translator and downloaded the app only to find it wouldn’t open. I tried their suggestion to turn off the setting for guided access as explained on their webpage for problems and downloaded the app again but the app still wouldn’t open. I tried contacting them from their website. After typing in all my information it wouldn’t allow me to submit. If this isn’t a scam then I don’t know what is. I’m using an iPhone 11 Pro Max with the most current iOS 3.3.1
Have a Problem with MUAMA Enence? Report Issue
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