Shiftbase Status

Last Updated on 2024-09-18 by DifferentLab B.V.

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Common Shiftbase Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shiftbase app on iOS and Android devices. Solve all Shiftbase app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shiftbase iPhone Issues and Solutions

Shiftbase iOS app crashes, not working, errors
Shiftbase iOS app network issues
Shiftbase on iOS has black/white screen

Shiftbase Android App Issues and Solutions

Shiftbase has errors/crashing/not working
Shiftbase server network connectivity issues
Shiftbase has black screen

Shiftbase iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shiftbase app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shiftbase app crashes or not working on Iphone (iOS):

Close and restart the Shiftbase app on iPhone
Update Shiftbase app to the Latest Version for iOS
Uninstall and reinstall Shiftbase iPhone app
Update your iPhone to the latest iOS version

Fix Shiftbase on iPhone unable to connect to server/internet connection issues::

To resolve Shiftbase network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shiftbase black/white screen (blank screen) on iPhone:

Follow the Shiftbase iOS app troubleshooting guide Here →

Shiftbase Android App Issues and Solutions

Fix Shiftbase not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shiftbase app issues:

Force Stop the Shiftbase App
1. On android, goto "Settings" » click Shiftbase app. » click "Force Stop".

Update Shiftbase to the latest version on PlayStore

Clear Shiftbase App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shiftbase app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shiftbase.

Fix Shiftbase unable to contact server/ Shiftbase internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shiftbase » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shiftbase » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shiftbase on android.

Solve Shiftbase black/white screens issue on Android:

Follow the Shiftbase android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DifferentLab B.V., developers of Shiftbase.

About this app

Because all data is stored online, users can log on from anywhere to view their information. this app is used by many different companies all around the world. - Option for employees to exchange shifts (with approval of the manager). - Manage settings for permissions, locations, absence types and others. With our application you can easily and quickly create a schedule with ease while keeping a tight control on labor costs. this app is an online application for scheduling and time tracking.