Suunto app not working? crashes or has problems?

Suunto Status


I have a problem with Suunto

Are you having issues? Select the issue you are having below and provide feedback to Suunto.



⚠️ Most reported problems ⚠️
Not working
47.4%

Login
14.6%

Something else
12.4%

Crashes
10.2%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
J
Jon:

App not downloading daily data or moves

M
Mark:

App keeps crashing

📋 17 Reported Issues:

C
ColinCandles 2023-02-05

Error on desktop when trying to sign in, please try later message. Can you help? I uninstalled and re-installed, same message, is it your servers? Regards Colin Morley

E
Elisabetta 2022-10-08

The app on the watching crashes soon after opening it. It also will not measure HR. Tried clearing data and cache on phone. Uninstall and reinstall didn't resolve issue.

G
Gary Casabona 2022-09-14

I upgraded my iPhone to the 13 mini. I opened the Suunto App and needed to pair my watch. When the app asks for the key code from my watch, I tap on the entry window but the keyboard does not appear so I can't type it in. The iPhone is using IOS 16.

L
Lan 2022-08-17

Suunto app has been having issues with connecting watch to log my activities and stats recently. Tried unpair, uninstall, clean cache etc. Connection has been on and off... sometimes it worked sync everything sometimes it takes couple of days to log everything while having the app running in the background... Really frustrating and want to have a solution here. Thanks

A
Antonio 2022-08-06

Suunto app not working on Android, not even login for the last 2 weeks, whats the solution?

M
Melvin 2022-08-03

I was logged out automatically from the app and not able to sign in again saying wrong password. FYI I did not logged out from the app before and it was logged in all the time hence I opt to change password and after putting in the new password in the link given , it says an error occured and not able to do so. Now what is wrong as I did not face such problem before or your app having issues?? Do respond

B
Billy 2022-07-30

Suunto app not working . I never had this issue with movescount

B
Billy 2022-07-30

Suunto app not working . I never had this issue with movescount

M
Moti 2022-07-28

Suunto app not loading. Same as others. Just spins on homepage. Uninstall and reinstall didn't resolve issue. Have race this week and need functionality.

T
Teemu Huhtiniemi 2022-07-27

Suunto app crashes upon loading and returns to the watchface., so no workouts can be tracked. Also trying to sync with the phone using the mobile Suunto app doesn't work anymore. The app says the device is connected but does not proceed to sync.

A
Andy Clark 2022-07-25

SUUNTO app not working and won’t let me register or log in. How do I connect my new watch?!

J
J. 2022-07-22

The app on the watching crashes soon after opening it. It also will not measure HR. Tried clearing data and cache on phone. It also fails to show watch after repairing.

M
Michael 2022-07-13

Suunto app not loading. Same as others. Just spins on homepage. Uninstall and reinstall didn't resolve issue. Have race this week and need functionality.

M
Milton 2022-07-07

Suunto app won't load. It just spins and won't go anywhere. This happened last week. I even removed the app, reloaded it. Cleared cache, added and removed permissions etc...nothing changes. It just won't load to connect it to my phone.

H
Heather 2022-07-05

Suunto 5 watch. Samsung galaxy phone. App doesn't open. Cool graphic but the app never loads so the graphic is all I ever see.

D
Deák Attila 2022-06-27

Suunto app is not opening on the watch, freezes before open screen. Watch restart didn't help. Suunto 7 watch.

M
Mike 2022-03-13

Suunto iphone app is crashing upon opening or trying to sync eon core. Can not sync eon core or use app at the moment..

Showing 1-17 of 17 reported issues:

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