LEGO app not working? crashes or has problems?

LEGO Status


I have a problem with LEGO

Are you having issues? Select the issue you are having below and provide feedback to LEGO.




⚠️ Most reported problems ⚠️

Account
33.3%

Screen
33.3%

Something else
33.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of LEGO Problems 😠👌🔥

• Some sets are unavailable

• Have to provide a receipt to prove purchase of the game

• Have to repurchase each set or pay 50 bucks per year for family sharing

• Have to send receipts and video to prove purchase

  1 Reported Issues: 😵🆘🛟🚨📢

Mike Johnston
2022-12-14

We paid to unlock the whole App, but this has now locked again, 24 hours later. Help!

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Have a Problem with LEGO® DUPLO® WORLD? Report Issue




Common LEGO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LEGO app on iOS and Android devices. Solve all LEGO app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. LEGO iPhone Issues and Solutions

  2. LEGO Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StoryToys Entertainment Limited, developers of LEGO.


Verified email  

Contact e-Mail: support@storytoys.com




About this app

Cancelling can be done through your iTunes settings. - Payment will be charged through your iTunes account. - Account will be charged for renewal within 24-hours prior to the end of the current period at the price of $34. 99/year, unless otherwise specified. - Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. - Subscriptions may be managed and Auto-renewal may be turned off by going to your Account Settings after purchase. - Use your subscription on any device registered with the same Apple ID you subscribe from. this app®, DUPLO®, the this app logo, and the DUPLO logo are trademarks and/or copyrights of the this app® Group.  this app® DUPLO® WORLD is packed with open-ended play experiences featuring animals, buildings, exciting vehicles, and trains to inspire your child’s imagination and creativity through learning. this app DUPLO WORLD is carefully aligned with the highly-regarded Headstart Early Learning Outcomes Framework to ensure it’s age-appropriate and meets the developmental needs of 2-5-year-olds.  Please note that LEGO is free to play but additional paid content is available. this app® DUPLO® WORLD contains a subscription service which gives access to ALL content in LEGO , including all future packs and puzzles. - Change your mind at any point.  Be your child's partner in play and get them ready for kindergarten! this app DUPLO WORLD supports Multi-Touch, so your family can play together and on the go for shared games, learning and adventures.  StoryToys takes children’s privacy seriously and ensures that its apps are compliant with privacy laws, including the Child Online Privacy Protection Act (COPPA).  Each activity targets key learning goals for toddlers and preschool kids.  In the Parent Center, you can read about the learning benefits of each activity.  Your child can explore each scene to find out what’s in it, discover how everything works and—of course—play with it!  Children also get to build structures using 3D bricks, stimulating their creativity.  Thank you for allowing us to be part of your child’s journey!  If you're experiencing any issues email us support@storytoys. com.