Perlego app not working? crashes or has problems?

Perlego Status

Published by Perlego Ltd. on 2023-12-05

What benefit have our readers found? - “It is amazing because it has almost
all the books that I need and more. My learning and development have improved so
much.

I have a problem with Perlego

Are you having issues? Select the issue you are having below and provide feedback to Perlego.

User reports:
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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 1 Comments

By Marilina Herrera Diaz 1 year ago

Quiero dar de baja. No me anda..

Common dislikes about Perlego app

- Some highlights don't stick

- App takes too much time to open and crashes frequently

- Unable to interact and handle many ebooks at the same time

- Recent update caused loss of reading history, notes, and highlights

- Unable to download expired books

Have a Problem with Perlego: Your online library? Report Issue

Common Perlego Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Perlego app on iOS and Android devices. Solve all Perlego app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Perlego iPhone Issues and Solutions

Perlego iOS app crashes, not working, errors
Perlego iOS app network issues
Perlego on iOS has black/white screen

Perlego Android App Issues and Solutions

Perlego has errors/crashing/not working
Perlego server network connectivity issues
Perlego has black screen

Perlego iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Perlego app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Perlego app crashes or not working on Iphone (iOS):

Close and restart the Perlego app on iPhone
Update Perlego app to the Latest Version for iOS
Uninstall and reinstall Perlego iPhone app
Update your iPhone to the latest iOS version

Fix Perlego on iPhone unable to connect to server/internet connection issues::

To resolve Perlego network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Perlego black/white screen (blank screen) on iPhone:

Follow the Perlego iOS app troubleshooting guide Here →

Perlego Android App Issues and Solutions

Fix Perlego not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Perlego app issues:

Force Stop the Perlego App
1. On android, goto "Settings" » click Perlego app. » click "Force Stop".

Update Perlego to the latest version on PlayStore

Clear Perlego App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Perlego app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Perlego.

Fix Perlego unable to contact server/ Perlego internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Perlego » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Perlego » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Perlego on android.

Solve Perlego black/white screens issue on Android:

Follow the Perlego android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Perlego Ltd., developers of Perlego.

100% Contact Match

Developer: Perlego

E-Mail: [email protected]

Website: Visit Perlego Website

About this app

My learning and development have improved so much. - “An excellent resource for academics and lay readers alike. - “Whatever the topic is, there is material to help educate students, and it’s easy to navigate. - this app is an online learning library of textbooks trusted by students, instructors and university institutions worldwide. - Our Learning Researcher has crafted tools and learning techniques to help you retain the knowledge and broaden your horizon. - Improve your grades, save time & turbocharge your learning with in-built learning tips and tools. Never be behind on the latest findings in tech, AI, machine learning and anything else you’re passionate about. Our in-house curator hand-picks 4 books a month to inspire your next pick. - “It is amazing because it has almost all the books that I need and more. Stay updated as fast as the books get published. As featured in The Evening Standard, The Guardian, Forbes and Techcrunch. Discover your 1 in a Million in our newsletter.