LEGO app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Not working
50.0%

Something else
33.3%

Login
16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of LEGO Problems 🔥

- Not compatible with hub firmware

- Had trouble connecting to hub

- Latest update made it completely unusable

- Huge gray option screen every time you attempt to do any of the coding

- Reinstalling the app doesn't work as the developers propose

📋 2 Reported Issues:

S
Shana Smith 2023-04-19

The app will not connect to my robots. I have a class set and it just blinks over and over different colors. Other times the app wants to update firmware and takes over 30 minutes to load. This happens on multiple occasions. The students cannot go to the next step because the app freezes up. The other builds are locked so they can't move on without the app.

D
Dawn Brockman 2022-06-07

Lego Boost robot turns off while updating. Terrible instructions

Showing 1-2 of 2 reported issues:

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Developer: LEGO System A/S