Stellarium Status

Last Updated on 2024-08-12 by Noctua Software Ltd

I have a problem with Stellarium

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33 User reports:
App has problems

User reports 33

⚠️ Most reported problems ⚠️

Not working

42.1%

Connection

15.8%

Crashes

15.8%

Something else

13.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Stellarium Problems 🔥

- Cannot figure out how to download app in English or switch to English language

- Need to know where to look for constellations and stars before using the app

- Difficult to locate Comet Neowise for beginners

📋 5 Reported Issues:

Bernd Battes 2023-08-16

Hi, I used to use Stellarium Mobile Android since a while. The payed plus version as well. And I liked it very much. Now, when calling the app, it crashes at once. (A window opens telling "Stellarium + wurde beendet") The same happens with the free version. I guess this happens since the update to version 1.11.1 Device: Samsung Galaxy 7 SM-G930F OS: samsung/lineage_herolte/herolte: 7.1.2 SDK: 25 Lineage 14.1-20190224-nightly-herolte API-Level Guava (7) Is there available an APK of the former version? (I don't want to throw away my working device, nor upgrade OS version ) Thanks a lot. Best, Bernd

Giansilvio Melega 2023-08-12

Su smartphone samsung j5 2016 android 7 fastidiosi flash e bagliori inquadrando il sole

Scot Russell 2022-08-27

Not able to move around with the TouchPad. Works very sporadically, choppy, if at all. Very frustrating.

Kevin Anderson 2022-08-15

I do the figure eight motion and have location on in phone settings and the app doesn't place right. Tried using the horizon and pointing directly at a bright moon and it doesn't line up correctly

⚠️ Troubleshoot | Report Issue ⚠️

Hans Roos 2022-08-13

While modifying the specs for a reducer/barlow, (observation tools) I wanted to change the factor from 2x to 0.6x. During this, the factor became 0. Then the app crashed. Now it keeps crashing immediately after starting. The (illegal) 0-value is probably stored somewhere. Is there a settings file that I can modify? Thanks in advance! Hans Roos

Showing 1-5 of 5 reported issues:

Have a Problem with Stellarium Mobile - Star Map? Report Issue

Common Stellarium Problems & Solutions. Troubleshooting Guide

Table of Contents:

Stellarium iPhone Issues and Solutions

Stellarium iOS app crashes, not working, errors
Stellarium iOS app network issues
Stellarium on iOS has black/white screen

Stellarium Android App Issues and Solutions

Stellarium has errors/crashing/not working
Stellarium server network connectivity issues
Stellarium has black screen

Stellarium iPhone Issues and Solutions

How to fix Stellarium app crashes or not working on Iphone (iOS):

Close and restart the Stellarium app on iPhone
Update Stellarium app to the Latest Version for iOS
Uninstall and reinstall Stellarium iPhone app
Update your iPhone to the latest iOS version

Fix Stellarium on iPhone unable to connect to server/internet connection issues::

To resolve Stellarium network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Stellarium Android App Issues and Solutions

Fix Stellarium not working on Android, crashes, errors or is unresponsive:

Force Stop the Stellarium App
1. On android, goto Settings » Stellarium » click [Force Stop]

Update Stellarium to the latest version on PlayStore

Clear Stellarium App Cache and Data:
1. On android, goto Settings » Apps » Stellarium » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Stellarium.

Fix Stellarium unable to contact server/ Stellarium internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Stellarium » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Stellarium » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Stellarium