Contact Stellarium Mobile - Star Map

Contact Stellarium Support

Published by on 2024-01-23

About: Stellarium Mobile is a planetarium app that shows exactly what you see when you
look up at the stars. Identify stars, constellations, planets, comets,
satellites (such as the ISS), and other deep sky objects in real time in the sky
above you in just a few seconds, just by pointing the phone at the sky! This
astronomy application has an easy to use and minimalist user interface, that
makes it one of the best astronomical appl.



How to Contact Stellarium Customer Service/Support

Stellarium Mobile - Star Map Contact Information

Listed below are our top recommendations on how to get in contact with Stellarium Mobile - Star Map. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Stellarium Mobile - Star Map. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Noctua Software Ltd



80% Contact Match

Developer: Stellarium Labs

E-Mail: [email protected]

Website: Visit Stellarium Website

100% Contact Match

Developer: Stellarium Labs

E-Mail: [email protected]

Website: Visit Stellarium Labs Website





Privacy & Terms:

https://stellarium-labs.com/stellarium-mobile-plus/stellarium-mobile-terms-of-use

https://www.stellarium-labs.com/privacy-policy-for-stellarium-mobile




Reported Issues: 3 Comments

4.9 out of 5

By Joey2250


App downloaded in French

Cannot figure out how to download app in English or switch to English language. Response to developer: I looked at my languages French was 2nd to English in the preferred list. English is the selected language. After I deleted French, Spanish was the 2nd language after English in the list. Now the app is displaying in Spanish. It’s like it’s missing the English localization and falling back to the next preferred, or skipping the preferred language of English altogether. Deleting the app and reinstalling to see if that helps.



By Kimreaper2469


Great in Theory

The idea behind this app great. When put to use though, you need to know where to look for constellations and stars before using the app. Using it to locate Comet Neowise was next to impossible for a beginner. By the description I understood that by pointing the camera skyward the screen would show me where the Comet was in relationship to other well known items. I tried to see The Big Dipper which was just about directly overhead. I started the app and it said Porterville current view or something to those words. Could not locate the big dipper on my phone doing a search or just pointing the camera up. I followed all instructions and could not locate anything. $9.99 and it is nowhere near as easy as described. Very disappointed. Still guessing what I am looking at when I look at the night sky.



By chuksaw


Lacking function

I have used Stellarium for Windows and Linux for years. While the app for iOS is okay it doesn’t compare with the other platforms. The control and function of this app is lacking and if I could I’d return it. I do not recommend this for anyone who is used to the original program. Missing the multiple choices for telescopes, oculars, and cameras was the deal breaker for me. In my opinion it’s a go back and do it again.




Have a Problem with Stellarium Mobile - Star Map? Report Issue

Leave a comment:




Why should I report an Issue with Stellarium Mobile - Star Map?

  1. Pulling issues faced by users like you is a good way to draw attention of Stellarium Mobile - Star Map to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Stellarium Mobile - Star Map customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Stellarium Mobile - Star Map.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Education