MSR app not working? crashes or has problems?

MSR Status

Published by Measure Protocol on 2023-12-01

MSR is different from your normal ‘money-making’ apps. Receive premium
rewards for completing simple video tasks, as well as surveys.

I have a problem with MSR

Are you having issues? Select the issue you are having below and provide feedback to MSR.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Account

100.0%

Reported Issues: 2 Comments

By Taylor Dishong 8 months ago

Logged out and now it won’t let me log in or send the forgot password link to my email

By Veronika 1 year ago

Hi. Can’t login in the app. Says not found account

Common dislikes about MSR app

- Bugs in the app

- Inconsistent surveys

- Paid very little

- Account flagged due to false accusations

Have a Problem with MSR: Surveys & Rewards? Report Issue

Common MSR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MSR app on iOS and Android devices. Solve all MSR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MSR iPhone Issues and Solutions

MSR iOS app crashes, not working, errors
MSR iOS app network issues
MSR on iOS has black/white screen

MSR Android App Issues and Solutions

MSR has errors/crashing/not working
MSR server network connectivity issues
MSR has black screen

MSR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MSR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MSR app crashes or not working on Iphone (iOS):

Close and restart the MSR app on iPhone
Update MSR app to the Latest Version for iOS
Uninstall and reinstall MSR iPhone app
Update your iPhone to the latest iOS version

Fix MSR on iPhone unable to connect to server/internet connection issues::

To resolve MSR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MSR black/white screen (blank screen) on iPhone:

Follow the MSR iOS app troubleshooting guide Here →

MSR Android App Issues and Solutions

Fix MSR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MSR app issues:

Force Stop the MSR App
1. On android, goto "Settings" » click MSR app. » click "Force Stop".

Update MSR to the latest version on PlayStore

Clear MSR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MSR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MSR.

Fix MSR unable to contact server/ MSR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MSR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MSR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MSR on android.

Solve MSR black/white screens issue on Android:

Follow the MSR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Measure Protocol, developers of MSR.

100% Contact Match

Developer: Measure Protocol

E-Mail: [email protected]

Website: Visit MSR Website

About this app

Receive premium rewards for completing simple video tasks, as well as surveys. this app points can be redeemed with virtual debit cards, Paypal and at over 40 brands. this app is different from your normal ‘money-making’ apps. Download the this app app and register to get started.