Are you having issues? Select the issue you are having below and provide feedback to Fuel Rewards Pro.
- Customer support may not be responsive through the app
- Confusion about eligibility for the program, with some users not receiving the advertised rewards
- Rewards may not be significant enough to justify paying full price for fuel
I am getting the following error when I try to log in to the app: "the data could not be read because it isn't in the correct format."
When I press alt Id and put in my pro number it rejects. I’m linked with my personal and SS. I have a shell card for my business van. I followed directions on app but doesn’t work.
Complete guide to troubleshoot Fuel Rewards Pro app on iOS and Android devices. Solve all Fuel Rewards Pro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Excentus, developers of Fuel Rewards Pro.
Fuel Rewards Pro is an exclusive membership level with the Fuel Rewards program. Now you can add rewards into your personal Fuel Rewards account to use when you fill up on your own dime. Fuel Rewards® Pro is a special program for those who have to fill up the tank for work. Rewards earned as a PRO stack with all other rewards earned in the Fuel Rewards program.