Northwell Health app not working? crashes or has problems?

Northwell Health Status

Published by Northwell Health INC on 2024-01-10

Use our Northwell Health App to easily schedule and manage appointments—as
well as pay bills, find doctors, access medical records and get directions.
Simply download the app and create an account to get started.

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Common Northwell Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Northwell Health app on iOS and Android devices. Solve all Northwell Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Northwell Health iPhone Issues and Solutions

Northwell Health iOS app crashes, not working, errors
Northwell Health iOS app network issues
Northwell Health on iOS has black/white screen

Northwell Health Android App Issues and Solutions

Northwell Health has errors/crashing/not working
Northwell Health server network connectivity issues
Northwell Health has black screen

Northwell Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Northwell Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Northwell Health app crashes or not working on Iphone (iOS):

Close and restart the Northwell Health app on iPhone
Update Northwell Health app to the Latest Version for iOS
Uninstall and reinstall Northwell Health iPhone app
Update your iPhone to the latest iOS version

Fix Northwell Health on iPhone unable to connect to server/internet connection issues::

To resolve Northwell Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Northwell Health black/white screen (blank screen) on iPhone:

Follow the Northwell Health iOS app troubleshooting guide Here →

Northwell Health Android App Issues and Solutions

Fix Northwell Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Northwell Health app issues:

Force Stop the Northwell Health App
1. On android, goto "Settings" » click Northwell Health app. » click "Force Stop".

Update Northwell Health to the latest version on PlayStore

Clear Northwell Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Northwell Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Northwell Health.

Fix Northwell Health unable to contact server/ Northwell Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Northwell Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Northwell Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Northwell Health on android.

Solve Northwell Health black/white screens issue on Android:

Follow the Northwell Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northwell Health INC, developers of Northwell Health.

100% Contact Match

Developer: Northwell Developer

E-Mail: [email protected]

Website: Visit Northwell Health Website

86.49% Contact Match

Developer: MphRx

E-Mail: [email protected]

Website: Visit MphRx Website

About this app

Use our Northwell Health App to easily schedule and manage appointments—as well as pay bills, find doctors, access medical records and get directions. Simply download NorthwellHealth and create an account to get started.