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⚠️ Most reported problems ⚠️

Login
42.9%

Not working
42.9%

Connection
14.3%

problems reported in the last 24 hours

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Common privacyIDEA Authenticator Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetKnights GmbH, developers of privacyIDEA Authenticator.


Verified email ✔✔

E-Mail: info@netknights.it

Website: 🌍 Visit privacyIDEA Authenticator Website

Privacy Policy: https://netknights.it/datenschutzhinweis/

Developer: NetKnights GmbH


60% Contact Match

Developer: Microsoft Corporation

E-Mail: noreply@microsoft.com

Website: 🌍 Visit Microsoft Authenticator Website

57.69% Contact Match

Developer: Authy

E-Mail: support-authy@twilio.com

Website: 🌍 Visit Twilio Authy Authenticator Website



About this app

Due to the modular structure privacyIDEA can be quickly and easily adapted and enhanced. E. g. adding new token types is as simple as writing a new lean python module.  You do not need to modify your network for privacyIDEA, it does not write to existing databases or user stores.  In contrast to classical smartphone based tokens the privacyIDEA Authenticator also allows for a more secure rollout process.  The Smartphone App "privacyIDEA Authenticator" turns your smartphone into an authentication device, which smoothlessly runs with the privacyIDEA backend.  privacyIDEA is a modular solution for two factor authentication especially with OTP tokens.  It only needs read access to your user stores like LDAP, Active Directory, SQL, SCIM-service or flat files.  Existing workflows can be enhanced without the need to modify them.  Using its simple REST like API it can be automated and smoothly be integrated.  It is multi-tenency- and multi-instance-capable.